LO1 Relevant skills, knowledge and behaviours of the problem solving process in the context of logistics including ethical practice: creativity, communication: respect: vision: partnership: leadership: and flexibility
LO2 The problem solving process in the context of logistics: entry: contact: key approaches to data collection: analysis, feedback, alternatives, decision making,: action,: evaluation and exit
LO3 Work-based logistics issues, including problems of transport, warehousing, purchasing and supply management. Active listening, recording procedures, negotiation, influence and persuasion skills Appropriate data collection and analysis eg desk based, secondary, questionnaires manual and electronic, focus groups etc
LO4 How to apply leadership and group formation models and techniques eg Belbin model Tuckman etc
LO5 Presentation skills electronic and non-electronic appropriate the targeted audience
LO6 Reflective learning; use of journals and field notes

Taught sessions: 67 hours
Reading and independent study: 233 hours

Employer to be sourced and approached by tutor

Anderson, E. S. (2004) Goal Directed Project Management Kogan Page
Banyard, P Hayes, Ni. (2002) Thinking and Problem Solving Wiley-Blackwell
Bee, R. and Bee, F.(1997) Project Management The People Challenge CIPD
Lock, D (2001) The Essentials of Project Management Gower
Magerison, C J. (2001) Managerial Consulting Skills: A Practical Guide. Second Edition Gower Publishing Ltd
Morris, S and Willcocks, G. (2000) How To Lead A Winning Team. London: Pearson Education
OżDeal, D. (2001) Creative Problem Solving. Management Books
Wilson, J. (2010) Essentials of Business Research: A guide to doing your research project. London: Sage.

If more than 1 form of assessment indicate whether all elements must be passed.

1 Written analysis of the problem including comparison to the case study (LO1 LO2 LO3)- 50% - 3000 words

2 Individual field notes (LO4 LO5 LO6) of progress and process including final reflection of the entire holistic experience - 50% - 3000 words

All learning outcomes are covered by two assessment methods. Students must attempt all assessments and achieve an overall pass grade for the module.

Formative feedback will be provided in a variety of forms, including written feedback on proposed titles, outline assignment plans and full drafts. Feedback may take place via full-class, group and individual tutorials.

Formative feedback should also be obtained through a presentation, with support notes, to the employer.


Learners will be encouraged to draw on this experience within their Developing Yourself As An Effective Leader and Management Practitioner module