ASSESSMENT DETAILS
A 2 hour examination at the end of the Semester (LO1, 2 and 3)
Part A being multi choice questions 50% - suggested time 50 mins
Part B being short written questions 50% - suggested time 70 mins
INDICATIVE CONTENT
- Understanding and defining the role and context of operations: effective operations management - the activities of operations management - the strategic role of operations -
- The design of products and services: designing processes - the volume variety effect on design - from concept to specification.
- Planning and control of resources: the nature of planning and control - capacity management, inventory control, and supply networks
- Workforce management and Job design: the design of jobs - behavioural approaches to job design.
- Operations improvement: measuring and improving performance - quality management and excellence models
- The operations Challenge: globalisation - social responsibility - environmental responsibility
LEARNING OUTCOMES
1. DEMONSTRATE KNOWLEDGE AND UNDERSTANDING OF THE CONCEPTS AND PRINCIPLES OF OPERATIONS IN AN ORGANISATION
Enquiry
Knowledge & Understanding
Learning
2. EFFECTIVELY COMMUNICATE INFORMATION AND IDEAS IN VERBAL AND NON-VERBAL FORMS Communication
3. EVALUATE AND APPLY UNDERLYING CONCEPTS AND PRINCIPLES OF OPERATIONS IN AN ORGANISATIONAL CONTEXT
Analysis
Application
RESOURCES
Business Library
Internet
PC with 'Office' software
Case Library
SPECIAL ADMISSIONS REQUIREMENTS
FOR INTERNATIONAL COLLABORATIVE PARTNERS ONLY
TEXTS
Slack, N., (2013). Operations Management. 8th Edition. FT Prentice Hall, Harlow. ISBN 9780273776208
Capon, C. Understanding the Business Environment 3rd Edition 2009 Pearson
Mullins L. Management and Organizational Behaviour 9th Edition FT Prentice Hall 2010
Learning Strategies
The learning strategy for this module is based around students committing a total of 150 hours of activities towards achieving the learning outcomes. These will be split between 39 hours of direct contact with a tutor and 111 hours of directed, guided and self-study, together with preparation for and completion of the assessment tasks. Learning support material will be provided for the module.
The module will draw upon a mixture of activities including lectures, web-based activities, case study analysis, relevant videos and in-class discussions, individual and group problem solving and self-directed learning.