Module Descriptors
QUALITY MANAGEMENT IN HEALTHCARE SCIENCE
BIOL70628
Key Facts
Faculty of Computing, Engineering and Sciences
Level 7
15 credits
Contact
Leader:
Email:
Hours of Study
Scheduled Learning and Teaching Activities: 15
Independent Study Hours: 135
Total Learning Hours: 150
Assessment
  • PRESENTATION - INDIVIDUAL weighted at 20%
  • ASSIGNMENT weighted at 40%
  • REFLECTIVE LOG weighted at 40%
Module Details
Module Additional Assessment Details
A formal PRESENTATION (20% - learning outcomes 1 and 2) discussing an audit undertaken. Presentation will be no longer than 10 minutes and delivered during a workshop session. Full details available in the module handbook.
An ASSIGNMENT write-up (40% - learning outcomes 1, 2 and 3) on the audit undertaken. Full details (including criteria) available in the module handbook. 2000 words maximum.

A REFLECTIVE LOG (40% - Learning outcomes 1, 2, 3 and 4) to include clear links between practice and concepts and theories delivered in workshops. Full details will be available in the handbook and provided during the workshop session. 1500 words maximum.

Participants will be clearly guided through assessment requirements in the first workshop session and will receive formative feedback on the assignment and reflective log, at an appropriate time within the module.

The reflective log represents the final assessment for this module.
Module Learning Strategies
Specify the number of contact hours attributed to each type of activity (eg lecture / lab / workshop). Total hours should equate to Contact Hours identified on page 1 of this form.

3 x 5 hour (15 hours) workshops.
Workshop 1 focuses on the principles of quality management and the role of regulators.
Workshop 2 (delivered online) focuses on clinical incident investigation and root cause analysis.
Workshop 3 focuses on managing health and safety within healthcare science.

Delivery methods during workshops will be varied and involve participant active learning. Group work and discussion will be included together with lectures, seminars and case based learning in small groups.

4 hours of prior reading / preparation is required for each workshop together with approx. 5 hours post workshop review and reflection.

Additionally, guided independent study will occupy the remaining 108 hours assigned. Tutor support will be provided via the Blackboard course pages where participants will find resources and guided material to direct and inform their reading, reflection, assessment, information gathering and critical appraisal.

This module is fully supported by Blackboard course pages. The electronic support includes additional information about assessment, formative feedback and discussion groups, in addition to guided learning activities and guidance on independent study.

Participants will have access to tutors online at specified times, as outlined in module handbook.
Specialist lecturers are used in this module and their contribution is co-ordinated and quality assured by the module tutor.
Module Indicative Content
The module will examine the key principles of quality management within healthcare science thus enabling practitioners to develop appropriate skills to audit and critically appraise their service delivery.

The module will begin by discussing the principles of quality management within the healthcare science setting including the principles of horizontal, vertical and examination audits together with the role of the various regulatory agencies. This will form the framework for workshop 1 and provide students with the skills to undertake and reflect on audits within their working environment for presentation and discussion during workshop 3.

Workshop 2 (online) will examine the process of incident investigation and during this session students will reflect upon clinical incidents and discuss their clinical, managerial and operational consequences. The principles of root cause analysis will be discussed to enable students to critically investigate incidents and identify problems.

Workshop 3 will begin by the presenting and debating of students' audits and analysis before continuing to discuss the management of health, safety and welfare within the healthcare science environment.

Throughout the module students will be encouraged to critically evaluate working practices using appropriate management tools and implement appropriate changes to optimise the safe and effective delivery of service provision.
Module Resources
Access to online resources for distance students.
Computer capable of accessing VLE.
Suitable accommodation for supporting workshops.
Specialist lecturers from healthcare science and related sectors.
Module Special Admissions Requirements
Working within healthcare science environment at a level suitable for progression to supervisory or managerial responsibilities.

Healthcare Science settings include both NHS and healthcare science or related labs in the private sector.
Module Texts
Burnett D (2002) A Practical Guide To Laboratory Accreditation ACB Press

Chambers R; Wakley J (2000) Making Clinical Governance work For You Radclife Medical Press, Oxford, UK