The module covers the management of operations resources, processes and their application in the manufacturing and services including sales and distribution.

Scope and structure.

Product and Services Design

Processes, design, and mapping (including Facility Location and Layout)

Planning, Directing and Control (including inventory and capacity)

Operations strategy,

Operations management models (including Lean, Agile, Just in Time, Theory of Constraints)

Performance management (including Cost, Quality Risks and Recovery)

Current and Future Trends

The module requires a total of 200 hours towards the learning outcome, involving 48 hours of a combination of activities, including lectures and in-class discussion of a wide range of industry cases, and 152 hours of guided self-study. The students are provided with a variety of learning materials to enhance learning.


There will be formative assessments to monitor student learning and engagement and provide them with the necessary feedback to facilitate learning and better performance in the summative work at the module end.

Demonstrate knowledge and understanding of the concepts, principles, and practices of operations management.

Knowledge and understanding learning


Analyse the role of operations management in the organisation and its effectiveness in contributing to the organisational objectives.

Analysis

Knowledge and understanding


Apply appropriate operations management techniques and frameworks in organisational decision-making and creating solutions to business challenges.

Application

Problem solving


Examine and reflect on industry work experience, recognise, and interpret problems associated with the operations, articulate possible solutions and proffer applicable recommendations.

Analysis

Enquiry

Problem solving

Application

Reflection

Communication

Module handbook.

VLE learning materials.

University’s library and learning resources.

A selection of peer reviewed papers, research reports, contemporary case studies and some informative videos.

Paton, S. et al. (2020) Operations Management 2nd Edn. New York: McGraw-Hill Education.

Slack, N., Brandon-Jones, A. and Burgess, N. (2022)żOperations Management. London: Pearson.

This module offers you a comprehensive understanding of operations management models, theories, principles, and practices with the ability to analyse and apply the appropriate tools and techniques to solve operations challenges and achieve continuous improvement. The module also includes a thorough review of operations strategy and equips students with the skills to manage future trends in manufacturing and services sectors. This professional knowledge and competence are one of the most sought-after assets in the industry.

Element 1. The assessment is an individual operational plan weighted at 70% of the overall module mark and assessing all LO1, LO2, LO3 focused on an operational plan created during work experience.

Element 2. Individual reflection weighted at 30% on the 70 hours work experience from within own workplace of choice or guided business challenge sessions (LO4)