Module Special Admissions Requirements
To have completed (CE00862-3 AND CE00861-2) and/or study of modules containing CCNP content or equivalent or have a valid CCNP qualificaiton
Module Additional Assessment Details
A practical exam, length 1 hour (not in examination conditions), weighted at 50% (Learning Outcomes 1 and 2).
A written examination, length 2 hours, weighted at 50% (Learning Outcomes 3 and 4).
Module Learning Strategies
12 hours lectures, 24 hours labs / tutorial
Self managed learning using on-line material
Weekly one hour lecture to supplement on-line material
On-line multiple choice tests to give formative feedback
Lab sessions every week to gain practical networking experience and re-enforce the lecture theory
Personal additional research carried out using library and web based sources
(1:n)1 (1:20)2
Module Texts
Cisco Networking Academy Program: CCNP2/4 on-line course material, Cisco Systems Inc. hosted by Staffordshire University
CCNP: Complete Study Guide (642-801, 642-811, 642-821, 642-831) by Wade Edwards et al., Sybex, May 2005, ISBN: 0782144217
Troubleshooting and Maintaining CIsco IP Networks, Cisco Press ISBN 1587058766
Module Resources
- Internet
- Library
- Windows workstations
- Networking equipment in University labs
Additionally, for CISCO Academies only
- Electronica learning material provided by CISCO
- CISCO Networking Academy programme assessment server
- Laboratory exercise sheets provided by course instructor
NOTE:
Instructors teaching this module who use the CISCO material must have completed the CCNP troubleshooting instructor training course if the CNAP programme
Module Indicative Content
This module will allow the student to build upon there current skill set into the important area of troubleshooting a commercial IP based network. The following topics will be looked as a part of the course
- Diagnosing and correcting TCP/IP and switching problems
- Diagnosing and correction of IGP and ECP routing problems
- The use management protocols to ensure correct operation of network and fault diagnostics
- Planning and carrying out maintenance of a operational network
- Using systematic Information technology INfrastructure Library (ITIL) compliant approaches to fault diagnostics