Module Descriptors
NETWORK SERVICE QUALITY
COCS60530
Key Facts
Digital, Technology, Innovation and Business
Level 6
15 credits
Contact
Leader: Christopher Howard
Hours of Study
Scheduled Learning and Teaching Activities: 36
Independent Study Hours: 114
Total Learning Hours: 150
Assessment
  • EXAMINATION - UNSEEN IN EXAMINATION CONDITIONS weighted at 50%
  • PRACTICAL IN EXAMINATION CONDITIONS weighted at 50%
Module Details
Module Resources
- Internet
- Library
- Windows workstations
- Networking equipment in University labs

Additionally, for CISCO Academies only
- On-line learning material provided by CISCO Inc.
- CISCO Networking Academy programme assessment server
- Laboratory exercise sheets provided by course instructor

NOTE
Instructors teaching this module who use the CISCO material must have completed a CCNP4 instructor training course of the CNAP programme
Module Special Admissions Requirements
To have completed CE00126-1 (Introduction to Networking with LANs and WANs) and/or study of modules containing CCNA content or equivalent or valid CCNA qualification.
Module Texts
Cisco Networking Academy Program: CCNP4 on-line course material, Cisco Systems Inc. hosted by Staffordshire University

CCNP: Complete Study Guide (642-801, 642-811, 642-821, 642-831) by Wade Edwards et al., Sybex, May 2005, ISBN: 0782144217

CCNP ONT Official Exam Certification Guide by Amir Ranjbar, Cisco Press, May 2007, ISBN: 1587201763
Module Additional Assessment Details
A written examination, length 2 hours, weighted at 50% (Learning outcomes 1 and 3).
A practical exam, length 1 hour (not in examination conditions), weighted at 50% (Learning outcomes 2 and 4).
Module Learning Strategies
12 hours lectures; 24 hours labs / tutorial
Self-managed learning using on-line material
Weekly one hour lecture to supplement on-line material
On-line multiple choice tests to give formative feedback
Lab sessions every week to gain practical networking experience and re-enforce theory
Investigation using Web
(1:n)1 (1:20)2
Module Indicative Content
Support resources for network analysis
Workgroup discovery
Strategies for documenting symptoms, actions and results
Tracking log-ins and connections
Diagnosing and correcting campus TCP/IP and switching problems
Troubleshooting Virtual local Area Networks (VLANs) on routers and switches
Diagnosing and correcting frame relay and ISDN BRI problems