Module Descriptors
TROUBLESHOOTING A CONVERGED IP BASED NETWORK
COCS60667
Key Facts
Digital, Technology, Innovation and Business
Level 6
15 credits
Contact
Leader: Christopher Howard
Hours of Study
Scheduled Learning and Teaching Activities: 39
Independent Study Hours: 111
Total Learning Hours: 150
Assessment
  • EXAMINATION weighted at 50%
  • PRACTICAL ASSESSMENT weighted at 50%
Module Details
Module Indicative Content
This module will allow the student to build upon their current skill set into the important area of troubleshooting a commercial IP based network. The following topics will be looked at as part of the course.
- Understanding the OSI model and how this relates to the analysis of faults
- Diagnosing and correct campus TCP/IP
- Diagnosing layer 2 switching and trunking technology
- Understand the design of a network which will minimise the impact of a number of faults within a infrastructure
- Diagnosing and correction of IGP and EGP routing problems
- Understand the applicability of the different protocols which are available within the network for fault diagnostics and to ensure the correct operation of the network
- Understand the requirements of fault detection within an operational network from the technical and human perspective
- Understand and be able to apply industry techniques for the use of faults and the recording
- Health and safety aspects and relevant risk assessment.
Module Texts
CCNP: Complete Study Guide (642-801, 642-811, 642-821, 642-831) by Wade Edwards et a., Sybex, May 2005 ISBN: 0782144217

CCNP TSHOOT, Official Certification Guide (642-832) by Kevin Wallace, Cisco Press, Feb 2010 ISBN-13: 978-1-58705-844-8, ISB-10: 1-58705-844-8
Module Resources
Specialist networking laboratory with Cisco equipment
Module Special Admissions Requirements
Prior study of Fundamentals of Computer Networks and of Routing and Switching or knowledge equivalent to CCNA1-4 and CCNP Route and CCNP Switch.
Module Assessment Details
A PORTFOLIO weighted at 100%. (Learning outcomes 1, 2, 3 and 4)
Two pieces off assessment a class test (50%) and a practical troubleshooting skills test in a simulated commercial scenario (50%).



Module Learning Strategies
13 hours lectures and 26 hours labs / tutorial Self-managed learning using on-line material Weekly one hour lecture to supplement on-line material On-line multiple choice tests to give formative feedback Lab sessions every week to gain practical networking experience and re-enforce theory Team assignment work as part lab work and skills test Investigation using Web