1. CRITICIALLY ANALYSE AND SYSTEMATICALLY TROUBLESHOOT PROBLEMS WITHIN EACH OF THE LAYERS OF THE OSI MODEL WITH THE APPLICABLE INDUSTRY DOCUMENTATION TECHNIQUES.

Analysis, knowledge & Understanding

2. DEMONSTRATE A SYSTEMATIC UNDERSTANDING OF THE REAL-TIME MANAGEMENT OF NETWORKS WITH DIFFERING PROTOCOLS AND CONTEXT OF THERE USAGE.

Application, Problem Solving

3. DEMONSTRATE A SYSTEMATIC UNDERSTANDING OF NETWORK DESIGN AND THE UNDERLYING CONCEPTS AND STRATEGIES TO MAINTAIN THIS INFRASTRUCTURE, INCLUDING HEALTH AND SAFETY ASPECTS AND RISK ASSESSMENT.

Analysis, knowledge & Understanding

4. CRITICALLY ANALYSE AND EVALUATE A CONVERGED IP BASED NETWORK DESIGN.

Analysis, Problem Solving

Two pieces off assessment comprising an online class test (LO2,3) (50%) and a remote practical troubleshooting skills test in a simulated commercial scenario (LO1, 4) (50%)

This module will allow the student to build upon their current skill set into the important area of troubleshooting a commercial IP based network. The following topics will be looked at as part of the course.
- Understanding the OSI model and how this relates to the analysis of faults
- Diagnosing and correct campus TCP/IP
- Diagnosing layer 2 switching and trunking technology
- Understand the design of a network which will minimise the impact of a number of faults within a infrastructure
- Diagnosing and correction of IGP and EGP routing problems
- Understand the applicability of the different protocols which are available within the network for fault diagnostics and to ensure the correct operation of the network
- Understand the requirements of fault detection within an operational network from the technical and human perspective
- Understand and be able to apply industry techniques for the use of faults and the recording
- Health and safety aspects and relevant risk assessment.

This module teaches a structured and methodological approach to troubleshooting an enterprise scale network, using a number of different commercially available tools. Included is health and safety considerations and risk assessment.

13 hours of recorded lectures and 26 hours labs / tutorial, 111 hours of Self-managed learning using on-line material. Remote/simulated Lab sessions every week to gain practical networking experience and re-enforce theory Team assignment work as part lab work and skills test Investigation using Web resources.

CCNP: Complete Study Guide (642-801, 642-811, 642-821, 642-831) by Wade Edwards et a., Sybex, May 2005 ISBN: 0782144217

CCNP TSHOOT, Official Certification Guide (642-832) by Kevin Wallace, Cisco Press, Feb 2010 ISBN-13: 978-1-58705-844-8, ISB-10: 1-58705-844-8

Access to simulation tools and remote access Cisco equipment.

Prior study of Networking Concepts & Cyber Security and of Routing and Switching or knowledge equivalent to CCNA1-3 and CCNP Route and CCNP Switch.