Module Resources
Internet
Library
Windows workstations
Networking equipment in University labs
Module Texts
Giralt P. et al., Troubleshooting Cisco IP telephony, Cisco Press, 2003, ISBN: 1587050757.
Hersent O. et al., IP telephony: deploying voice-over-IP protocols, Wiley, 2005, ISBN: 0470023597.
Hersent, O. et al., Beyond VoIP protocols : understanding voice technology and networking techniques for IP telephony, John Wiley & Sons, 2005, ISBN: 0470023627.
Davidson, J., Voice Over IP Fundamentals, 2nd edition, Cisco Press, 2006, ISBN:1587052571
Module Learning Strategies
12 hours lectures, 24 hours labs / tutorial
(1:n)1 (1:20)2
Module Indicative Content
The module aims to give an understanding of the underlying principles of voice over IP technology and IP telephony, and their relation to hardware components. It also aims to show how the nature of the underlying network can affect the design and implementation of layered converged voice/data architectures.
Given the components of an IP telephony solution, identify and describe the necessary architecture, hardware, and software
Introduction to Call Manager software and access to the online administration guide to configure IPT components.
Module Additional Assessment Details
A written examination, length 2 hours weighted at 50% (Learning outcomes 1 and 2)
Coursework weighted at 50% (Learning outcomes 1, 3 and 4)
Module Special Admissions Requirements
Prior study of modules incorporating CCNA1-4 content or equivalent or have passed the CCNA qualification.