1. CRITICALLY ANALYSE AND SYSTEMATICALLY TROUBLESHOOT PROBLEMS WITHIN EACH OF THE LAYERS OF THE OSI MODEL WITH THE APPLICABLE INDUSTRY DOCUMENTATION TECHNIQUES.
Analysis
Knowledge & Understanding

2. DEMONSTRATE A SYSEMATIC UNDERSTANDING OF THE REAL-TIME MANAGEMENT OF NETWORKS WITH DIFFERING PROTOCOLS USING ADVANCED PROFESSIONAL PRACTICE.
Application
Problem Solving

3. DEMONSTRATE AN ADVANCED IN-DEPTH KNOWLEDGE AT THE FORFRONT OF PROFESSIOANL PRACTICE OF NETWORK DESIGN AND THE UNDERLYING CONCEPTS AND STRATEGIES TO MAINTAIN THIS INFRASTRUCTURE.
Analysis
Knowledge & Understanding

4. CRITICALLY ANALYSE AND EVALUATE A CONVERGED IP BASED NETWORK DESIGN ACCORDING TO STANDARDS OF ADVANCED PROFESSIONAL PRACTICE.
Analysis
Problem Solving

This module will allow the student to build upon their current skill set into the important area of troubleshooting a commercial IP based network. The following topics will be looked at as part of the course.
- Understanding the OSI model and how this relates to the analysis of faults
- Diagnosing and correct campus TCP/IP use
- Diagnosing layer 2 switching and trunking technology
- Understand the design of a network which will minimise the impact of a number of faults within a infrastructure
- Diagnosing and correction of IGP and EGP routing problems
- Understand the applicability of the different protocols which are available within the network for fault diagnostics and to ensure the correct operation of the network
- Understand the requirements of fault detection within an operational network from the technical and human perspective
- Understand and be able to apply industry techniques for the use of faults and the recording

A PORTFOLIO weighted at 100%. (Learning Outcomes 1 to 4).

This will be a portfolio consisting of a class test based on a scenario, 90 minutes (50%) Learning Outcomes 1 and 4, and an application of the students understanding in a practical lab-based solution (50%) Learning Outcomes 2 and 3.

Lacoste, R. and Wallace. K. (2014), CCNP Routing and Switching TSHOOT 300-135 Official Cert Guide, CISCO Press; Har/Cdr edition, ISBN-13: 978-1587205613, ISBN-10: 1587205610

Teare, D, Vachon, B, Graziani, B, Froom, R, Frahim, E, Ranjbar, A. (2015), CCNP Routing and Switching Foundation Learning Guide Library: (ROUTE 300-101, SWITCH 300-115, TSHOOT 300-135) (Self-Study Guide), CISCO Press; Box edition, ISBN-13: 978-1587144394, ISBN-10: 1587144395

Meyers, M. and Weissman, j. S. (2018), Comptia Network+ Guide to Managing and Troubleshooting Networks Lab Manual, Fifth Edition, McGraw-Hill, ISBN-10: 1260121208

- Specialist networking laboratory with CISCO equipment
- Library
- Windows/Linux workstations
- Internet access

CISCO Academy
- CISCO Networking Academy programme assessment server
- Laboratory exercise sheets provided by course instructor

To have completed prior study of CCNP content or equivalent or have a valid CCNP qualification/practical experience.

As networks become more complex with the number of components which make them up the potential for problems increases. The majority of large and small commercial businesses are now dependent upon the IT infrastructure that they use. This gives the problem that in the event of a disruption in service or even a reduced performance the problems need to be solved quickly. This course will make you look at problems within the network and to configure networks initially to reduce the likelihood of these occurring with management monitoring. The course will look at industry systematic methods of fault finding and solving with applicable documentation. This module embeds the knowledge for CCNP exam 300-135. This course will enable you to take the CISCO CCNP Troubleshooting and Maintaining CISCO IP Networks academy certification.

13 hours lectures and 26 hours labs / tutorials
Self-managed learning using on-line material
Weekly one-hour lecture to supplement on-line material
On-line multiple choice tests to give formative feedback
Lab sessions every week to gain practical networking experience and re-enforce theory
Team assignment work as part lab work and skills test
Investigation using Web