Module Descriptors
INFORMATION AND COMMUNICATION TECHNOLOGY IN ORGANISATIONS (BLENDED LEARNING)
COIS40797
Key Facts
Faculty of Computing, Engineering and Sciences
Level 4
15 credits
Contact
Leader: Janet Francis
Email: J.Francis@staffs.ac.uk
Hours of Study
Scheduled Learning and Teaching Activities: 26
Independent Study Hours: 124
Total Learning Hours: 150
Assessment
- PORTFOLIO weighted at 60%
- REPORT weighted at 40%
Module Details
Module Special Admissions Requirements
None
Module Resources
You will need access to these resources:
The VLE
An ICT Workplace environment. A Work-Based Learning Agreement will be completed for this module to ensure that the student will have access to the required resources in the workplace.
The Internet
Word Processing software for use in the coursework
Staffordshire University has subscriptions to electronic book services such as Safari Tech Books, Ebrary and Netlibrary. There are titles in each of the collections that will support students studying this module. Staffordshire University has subscriptions to IEEExplore, ACM Digital Library, Elsevier Science Direct and Infotrac Computer Database all offering full text electronic access to journals and conference proceedings
The VLE
An ICT Workplace environment. A Work-Based Learning Agreement will be completed for this module to ensure that the student will have access to the required resources in the workplace.
The Internet
Word Processing software for use in the coursework
Staffordshire University has subscriptions to electronic book services such as Safari Tech Books, Ebrary and Netlibrary. There are titles in each of the collections that will support students studying this module. Staffordshire University has subscriptions to IEEExplore, ACM Digital Library, Elsevier Science Direct and Infotrac Computer Database all offering full text electronic access to journals and conference proceedings
Module Learning Strategies
The module content may be delivered in a series of tutorial sessions. Non-contact time will be used for independent research and workplace-based learning. An example delivery schedule would be 2*1-hour tutorial sessions/week for 12 weeks..
Work-based Component
Students are encouraged to spend around 24 hours over the course of the module seeking re-enforcement of academic learning through practical experience in an ICT work environment. This will include investigation of how aspects of the taught material apply to the workplace through the use of worksheets and will inform the coursework assignment. Students will have access to a workplace based mentor While it is difficult to be prescriptive, Mentors will usually devote around 6 hours to their mentees during the course of this module either on a one to one basis or in groups if possible. The time will be used to support the mentees in their completion of set tasks.
2 hours of Academic Tutor Contact time will be used for formative and summative reviews. Where necessary, reviews may be conducted virtually using appropriate tools. There will be two formative reviews lasting 30 minutes and a summative review lasting 1 hour.. Employer Feedback Forms will be completed by the work-based mentor and Self assessment forms will be completed by the student. These will inform the reviews
(24*1, 1:20), (2*0.5,1:1), (1*1,1:1)
Work-based Component
Students are encouraged to spend around 24 hours over the course of the module seeking re-enforcement of academic learning through practical experience in an ICT work environment. This will include investigation of how aspects of the taught material apply to the workplace through the use of worksheets and will inform the coursework assignment. Students will have access to a workplace based mentor While it is difficult to be prescriptive, Mentors will usually devote around 6 hours to their mentees during the course of this module either on a one to one basis or in groups if possible. The time will be used to support the mentees in their completion of set tasks.
2 hours of Academic Tutor Contact time will be used for formative and summative reviews. Where necessary, reviews may be conducted virtually using appropriate tools. There will be two formative reviews lasting 30 minutes and a summative review lasting 1 hour.. Employer Feedback Forms will be completed by the work-based mentor and Self assessment forms will be completed by the student. These will inform the reviews
(24*1, 1:20), (2*0.5,1:1), (1*1,1:1)
Module Indicative Content
Organisational context of professional work:
- Management structure and teams
- Types of organisations
The Role of ICT
- Background theories; Lewin and Hawthorne effect.
- The options available for corporate methods to achieve change management.
- Tools and techniques for analysing change at work.
Organisational Metrics and relevant ICT tools
¿ Quality Metrics
o The components of software quality ¿ internal and external aspect; validation and verification, reliability, conformance, completeness, maintainability.
o Derivation of Corporate Quality Standards.
o Working to quality standards ISO9000/TL9000.
¿ Customer Service Metrics, Service Level Agreements
¿ Organisational Performance metrics
Professional issues
- Review of Health and Safety legislation
- European legislation and interpretation within UK statutes.
European Convention of Human Rights. UK Data Protection Act.
- Quality Standards
- Procedures, codes of practice and guidelines
Commercial Issues
- Management structure and teams
- Types of organisations
The Role of ICT
- Background theories; Lewin and Hawthorne effect.
- The options available for corporate methods to achieve change management.
- Tools and techniques for analysing change at work.
Organisational Metrics and relevant ICT tools
¿ Quality Metrics
o The components of software quality ¿ internal and external aspect; validation and verification, reliability, conformance, completeness, maintainability.
o Derivation of Corporate Quality Standards.
o Working to quality standards ISO9000/TL9000.
¿ Customer Service Metrics, Service Level Agreements
¿ Organisational Performance metrics
Professional issues
- Review of Health and Safety legislation
- European legislation and interpretation within UK statutes.
European Convention of Human Rights. UK Data Protection Act.
- Quality Standards
- Procedures, codes of practice and guidelines
Commercial Issues
Module Additional Assessment Details
COURSEWORK weighted at 100% comprising
A PORTFOLIO Weighted at 60% (Learning outcomes 1,2)
(Circa 2000 words) This will comprise the output of six set tasks to be carried out in the workplace investigating aspects of the indicative content. In order to gain a wider perspective and gain experience of team work, two of these tasks will be performed in groups taking input from each group member.
A REPORT Weighted at 40% (Learning outcome 2)
A report (circa 1000 words) describing the ethical framework and underpinning legislation aimed at protecting the individual in the workplace. This should include specific examples from a specific workplace environment.
A PORTFOLIO Weighted at 60% (Learning outcomes 1,2)
(Circa 2000 words) This will comprise the output of six set tasks to be carried out in the workplace investigating aspects of the indicative content. In order to gain a wider perspective and gain experience of team work, two of these tasks will be performed in groups taking input from each group member.
A REPORT Weighted at 40% (Learning outcome 2)
A report (circa 1000 words) describing the ethical framework and underpinning legislation aimed at protecting the individual in the workplace. This should include specific examples from a specific workplace environment.
Module Texts
Pandora¿s Box: Social and Professional Issues of the Information Age (Paperback), Andrew Adams and Rachel McCrindle, 2007, John Wiley & Sons, ISBN-13: 978-0470065532
Ethics for the Information Age: International Edition, Mike Quinn, 2008, 3rd Ed, Pearson Education, ISBN-13: 978-0321549365
A Gift of Fire: Social, Legal and Ethical Issues for Computing and the Internet, Sara Baase, 2008, 3rd Ed, Pearson Education, ISBN-13: 978-013501137-9
Ethics for the Information Age: International Edition, Mike Quinn, 2008, 3rd Ed, Pearson Education, ISBN-13: 978-0321549365
A Gift of Fire: Social, Legal and Ethical Issues for Computing and the Internet, Sara Baase, 2008, 3rd Ed, Pearson Education, ISBN-13: 978-013501137-9