Module Descriptors
SOCIAL MEDIA FOR BUSINESS - HCI AND USABILITY
COIS40898
Key Facts
School of Digital, Technologies and Arts
Level 4
30 credits
Contact
Leader: Euan Wilson
Email: E.D.Wilson@staffs.ac.uk
Hours of Study
Scheduled Learning and Teaching Activities: 96
Independent Study Hours: 204
Total Learning Hours: 300
Assessment
- ASSIGNMENT weighted at 100%
Module Details
Module Indicative Content
This module explicitly focuses on significant elements required for the achievement of the STAFFORDSHIRE GRADUATE ATTRIBUTES.
The first part of the module will examine Groupware.
Groupware is the use of computing to aid communication. This will include:
Email
Bulletin boards
Workflow models
Shared media spaces
Async v sync computer mediation communication
News feeds
Web 2.0
Etc.
The second part will concentrate on use of social media (twitter, facebook etc.) that could aid an organisation in expanding it business and managing it customer relationship management.
The module will also examine globalisation and issues associated with this topic.
The third part will focus on HCI and usability issues
Principles and techniques of HCI Design
HCI standards, style guides and accepted norms
Principles and techniques of Usability Evaluation
Usability for different devices such as desktop, mobile, handheld, tablet pc,
Designing for different target audiences
Designing for different levels of user ability within the same application
Human factors ' design guidelines for disabled users etc
Consideration of different types of media ' text, audio, graphics, animation
Cultural issues with respect to the design of applications that will run in multiple regions
The first part of the module will examine Groupware.
Groupware is the use of computing to aid communication. This will include:
Bulletin boards
Workflow models
Shared media spaces
Async v sync computer mediation communication
News feeds
Web 2.0
Etc.
The second part will concentrate on use of social media (twitter, facebook etc.) that could aid an organisation in expanding it business and managing it customer relationship management.
The module will also examine globalisation and issues associated with this topic.
The third part will focus on HCI and usability issues
Principles and techniques of HCI Design
HCI standards, style guides and accepted norms
Principles and techniques of Usability Evaluation
Usability for different devices such as desktop, mobile, handheld, tablet pc,
Designing for different target audiences
Designing for different levels of user ability within the same application
Human factors ' design guidelines for disabled users etc
Consideration of different types of media ' text, audio, graphics, animation
Cultural issues with respect to the design of applications that will run in multiple regions
Module Learning Strategies
48 hours of lectures and 48 hours of practical sessions. In the practical session you will work through exercises to get hands-on experience of the principles taught in the lecture.
Module Additional Assessment Details
Coursework weighted at 100% (6000 words) which will consist of:
1) How groupware could be applied to a given scenario (1500 words). Learning outcome 1
2) A discussion and presentation of how social computing could be used to enhance the scenario used in 1) (1500 words). Learning outcome 2
3) a report on HCI principles (applied to a given scenario) to improve the web site or application (1500 words). Learning outcome 3.
4) demonstrate how usability can overcome the issues raised in the first section(1500 words). Learning outcome 4.
1) How groupware could be applied to a given scenario (1500 words). Learning outcome 1
2) A discussion and presentation of how social computing could be used to enhance the scenario used in 1) (1500 words). Learning outcome 2
3) a report on HCI principles (applied to a given scenario) to improve the web site or application (1500 words). Learning outcome 3.
4) demonstrate how usability can overcome the issues raised in the first section(1500 words). Learning outcome 4.
Module Special Admissions Requirements
None
Module Resources
None.
Module Texts
Designing Interactive Systems: A Comprehensive Guide to HCI and Interaction Design, Benyon, 2010, Addison Wesley, ISBN-10: 0321435338
Design for Haptic, Speech, Olfactory and other Non-traditional Interfaces , Kortum P., HCI Beyond the GUI: 2008, Elsevier, ISBN-10: 0-12-374017-7
Designing Interactive Systems ,Benyon D., Turner & Turner, 2005 Harlow, Essex: Addison Wesley, ISBN: 0-321-11629-1
Future Interaction Design, Pirhonen A., Isomaki H., et. al., 2005, Springer-Verlag, ISBN: 1-85233-791-5
Design for Haptic, Speech, Olfactory and other Non-traditional Interfaces , Kortum P., HCI Beyond the GUI: 2008, Elsevier, ISBN-10: 0-12-374017-7
Designing Interactive Systems ,Benyon D., Turner & Turner, 2005 Harlow, Essex: Addison Wesley, ISBN: 0-321-11629-1
Future Interaction Design, Pirhonen A., Isomaki H., et. al., 2005, Springer-Verlag, ISBN: 1-85233-791-5