None

Access to a relevant ICT work place environment

Managing Innovation and Change, Mayle, D. 2006 Open University, ISBN-10: 141292250X ISBN-13: 978-1412922500. (Edition: 3)

Project Manager's Spotlight on Risk Management, Heldman, K 2005, Jossey Bass, ISBN-10: 078214411X
ISBN-13: 978-0782144116

Software Engineering: A Practitioner's Approach, McGraw-Hill Higher Education;
7th edition (1 April 2009), ISBN-13: 978-0071267823

A portfolio Addressing all Learning Outcomes
The portfolio will be built from the output of 5 set tasks which MUST be carried out in the workplace. Each task will be designed to address a particular learning outcome and will be weighted at 20%.

This module explicitly focuses on significant elements required for the achievement of the STAFFORDSHIRE GRADUATE ATTRIBUTES:
- Work-ready and employable
- Understanding of global issues and their place in the global economy
- The ability to interact confidently with colleagues
- Able to apply Staffordshire Graduate attributes to a range of life

The module will cover the following five areas which provide key skills for ICT professionals:
1. The Software Development Life Cycle and associated standards and methods.

2. ICT and global issues
o Globalisation Issues and the Computer Professional

3. Change Management
o The nature of change at work.
o Background theories, Lewin and Hawthorne effect.
o The options available for corporate methods to achieve change management.
o Tools and techniques for analysing change at work

4. Risk analysis
o Corporate risk analysis, main areas of contingency planning.
o The Risk Register.
o Risk assessment techniques.
o Risk amelioration.

5. Organisational Metrics and relevant ICT tools
o The components of software quality
o Internal and external aspect, validation and verification, reliability, conformance, completeness, maintainability.
o Derivation of Corporate Quality Standards.
o Working to quality standards ISO9000/TL9000.
o Customer Service Metrics, Service Level Agreements
o Organisational Performance metrics

1. DEMONSTRATE A KNOWLEDGE AND CRITICAL UNDERSTANDING OF SOFTWARE DEVELOPMENT LIFECYCLES AND THEIR USE IN THE STUDENT'S ORGANISTION AND MORE GENERALLY.
Enquiry, Knowledge & Understanding.

2. DEMONSTRATE A KNOWLEDGE AND CRITICAL UNDERSTANDING OF ORGANISATIONAL METRICS WHICH MONITOR QUALITY AND PERFORMANCE OF ICT PRODUCTS OR SERVICES.
Enquiry, Knowledge & Understanding.

3. DISCUSS CRITICALLY HOW ICT IMPACTS AND IS IMPACTED BY GLOBAL ISSUES.
Enquiry, Learning.

4. CONDUCT A RISK ANALYSIS OF SOME ASPECT OF THE WORKING ENVIRONMENT AND APPLY TECHNIQUES TO PROPOSE RISK AMELIORATION.
Application, Problem Solving.

5. PRODUCE A PLAN AND DOCUMENTATION FOR ALL ASPECTS OF A CHANGE MANAGEMENT PROCESS FOR A SPECIFIC WORK PLACE.
Application, Problem Solving.

The module content may be delivered in a series of lecture/tutorial sessions for each topic (26 hours of lectures and 26 hours of tutorial/practical sessions). Although this is a taught module, there is a requirement for students to undertake some of their practical work in the work place. Non-contact time will be used for independent research and workplace-based learning. Work-based Component Students are encouraged to spend around 25 hours over the course of the module seeking re-enforcement of academic learning through practical experience in their own workplace. This will include investigation of how aspects of the taught material apply to the workplace through the use of worksheets and will inform the five coursework assignments. Students will have access to a workplace based mentor While it is difficult to be prescriptive, mentors will usually devote between 5 and 10 hours in total to their mentees either on a one to one basis or in groups if possible. The time will be used to support the mentees in their completion of the set tasks. There will be regular formative reviews with university tutors which will be undertaken in the allocated tutorials. Employer Feedback Forms will be completed by the work-based mentor and Self-assessment forms will be completed by the student. These will inform the summative assessment of each piece of work.