Module Descriptors
CRITICAL ISSUES IN MANAGING INFORMATION SYSTEMS IN ORGANISATIONS
COIS60354
Key Facts
Faculty of Computing, Engineering and Sciences
Level 6
15 credits
Contact
Leader: Anthony Bowers
Hours of Study
Scheduled Learning and Teaching Activities: 36
Independent Study Hours: 114
Total Learning Hours: 150
Assessment
  • EXAMINATION - UNSEEN IN EXAMINATION CONDITIONS weighted at 50%
  • GROUP COURSEWORK weighted at 50%
Module Details
Module Special Admissions Requirements
None.
Module Resources
Lecture notes and papers given out in lectures;
Tutorial materials and worksheets;
A PC word processing package (e.g. MS Word);
The World Wide Web, electronic journals and bibliographic databases (e.g. BIDS);
Journals kept in the library (e.g MIS Quarterly).
Module Learning Strategies
'Keynote' lectures to indicate the core material and to introduce topics for independent study;
Workshop/tutorials to illustrate the main points by applying techniques to and observing practice in case studies;
Seminars to expand on the topics and discuss the solutions as appropriate;
The assignment will be integrated into the Independent Study component.
The typical pattern of delivery will be 12 lectures (1:n) and 12 tutorials/workshops (1:20) and 12 seminars (1:n).
Module Indicative Content
The module aims to identify the main areas where problems can arise in IT organisations and in the development of projects. This will cover the issues of:
- project initiation and financial justification
- the impact of rapid technological developments
- project management issues over the development lifecycle and management issues in the implementation and maintenance of IT projects
- operational management of IT in organisations including the problems of security, service level agreements, specifications
- procurement, contracts and negotiation strategies
- managing IT in a global environment
- outsourcing, impact of offshore and business processes
- ethical and social issues, which impact on the organisation
- issues in relation to aligning IT within the organisation
- budgetary issues - quantifying benefits, identifying costs,
- using information economics to capture strategic benefits and business imperatives.
Module Additional Assessment Details
A examination - unseen in examination conditions (length 2 hours) weighted at 50% (Learning outcomes 1, 2 and 4).
- The exam is intended to test your theoretical and conceptual understanding of information resource management topics.

A group coursework assignment (typically 4,000 words) weighted at 50% (Learning outcomes 3 and 4)
- The assignment will be carried out in pairs or in small groups.
- The deliverable from the assignment will be a management information report, produced in sections, each section relating to a different topic with presentations and discussion as appropriate.
- There will be a way of apportioning the marks awarded according to the performance and input of members of the group or pair.
- The strategy of the learning assignment is to test practical abilities in solving common problems in IT management.
Module Texts
Management Information Systems, Laudon & Laudon, International Edition , 8th Ed., 2004, ISBN: 012120681
Management Information Systems, James O'Brien, 2004, ISBN: 0072823119
Information Technology for Management: improving quality and productivity, Turban E., McLean E. & Wetherbe J., 1996, ISBN: 0471178985
Managing IT as a Strategic Resource, Willcocks, Feeny & Islei, 1997, ISBN: 007709364X
Strategic Management & Information Systems, Robson W., 1997, ISBN: 0273615912