Module Descriptors
KNOWLEDGE MANAGEMENT IN ORGANISATIONS
COIS60779
Key Facts
Digital, Technology, Innovation and Business
Level 6
15 credits
Contact
Leader: Euan Wilson
Hours of Study
Scheduled Learning and Teaching Activities: 26
Independent Study Hours: 124
Total Learning Hours: 150
Assessment
  • COURSEWORK weighted at 100%
Module Details
Module Additional Assessment Details

100% coursework. (learning outcomes 1 - 4)

The coursework will be based on a case study defined by the tutor.
Module Indicative Content
Definitions of knowledge and knowledge management. Models of knowledge management, knowledge management strategies as applied to the characteristics of a variety of organisations.
The value of organisational knowledge and organisational learning. Knowledge organisation in forms such as 'knowledge networks', communities of practice. Examples and cases of the use of knowledge in a variety of organisations. Organisational learning.
Examination and critical review of the role and application of technology and the technologies available to facilitate knowledge management.

Students will be expected to carry out independent study to explore and research knowledge management practices and reflect on the implications for knowledge management of the models, cases and technologies.
Module Learning Strategies
The module will be delivered through the means of keynote lectures based on the core material, which will be reinforced by the use of tutorials and discussion groups to illustrate the main points through the application of theories and techniques to small case studies.

(1:n)2 (1:20)1

Through the independent learning component, the module will seek to adopt knowledge management techniques as part of its teaching and learning strategy, therefore student participation in tutorial activities and discussions is important to promote individual reflection and collective knowledge working.
Module Resources
Module Handbook, case study materials and research papers.
Module Special Admissions Requirements
None.
Module Texts
Essential reading should include the following:
Texts:
Coakes, E, Willis, D and Clarke, S. (2002) Knowledge Management in the Socio-Technical World: the Graffiti Continues, London. Springer-Verlag, ISBN-10: 185233441X
Davenport, T.H. & Prusak, L (2000) Working Knowledge. How Organisations Manage What they Know. Harvard Business School Press, Boston, MA, ISBN-10: 1578513014
Nonaka, I & Takeuchi, I. ( (1995) The Knowledge Creating Company. How Japanese companies create the dynamics of innovation. Oxford University Press. New York, ISBN-10: 0195092694
Senge, P ( 2006 ) The Fifth Discipline. The art and practice of the learning organisation. (Doubleday, New York ). Revised and updated, Random House. ISBN: 1905211201
Wiig , K. (2004) People-Focused Knowledge Management. How effective decision making leads to corporate success. Elsevier Inc. ISBN: 0-7506-7777-5