None.

Module Handbook, Case study materials and Research Papers.

This module provides a framework for understanding and exploring the fundamentals of knowledge management and will include:

- Definitions of knowledge and knowledge management;
- Models of knowledge management, knowledge management strategies and the characteristics of organisations, for example relationships and communities, Intellectual Capital and the value of organisational knowledge;
- Examples and cases of the use of knowledge in a variety of organisations
- Examination and critical review of the role and application of technology and the technologies available to facilitate KM.

You will be expected to engage in collaborative discourse to explore and research current and potential KM practices and reflect on the implications for KM of the models, cases, technologies and potentials.

Your essential reading should include the following:

Texts:
Coakes, E, Willis, D and Clarke, S. (2002) Knowledge Management in the Socio-Technical World: the Graffiti Continues, London. Springer-Verlag.

Davenport, T.H. & Prusak, L (2000) Working Knowledge. How Organisations Manage What they Know. Harvard Business School Press, Boston, MA.

Nonaka, I & Takeuchi, I. ( (1995) The Knowledge Creating Company. How Japanese companies create the dynamics of innovation. Oxford University Press. New York.

Senge, P ( 2006 ) The Fifth Discipline. The art and practice of the learning organisation. (Doubleday, New York ). Revised and updated, Random House. 1905211201

Wiig , K. (2004) People-Focused Knowledge Management. How effective decision making leads to corporate success. Elsevier Inc. 0 7506 7777 5

Indicative Papers: Articles and papers will be supplied where appropriate.
Begley, S., and Oyeniran, A.D. (2005) Communication and Knowledge Stakeholders: A Participative Design Approach to Knowledge Sharing. Information Systems Development Conference (ISD2005), Karlstad, Sweden 14th-18th August 2005.

Sharp, PJ, Eardley, WA and Shah, H (2003) Visual Tools within Make - A Knowledge Management Method. Electronic Journal of Knowledge Management. Issue 2 Paper 17.

Sharp, P., and Hanlon, S. (2004) MaKE Measures : a Synthesis of a KM Process with Intangible Assets Measures. Proceedings of the 5th European Conference in Knowledge Management. Paris, September 2004. ISBN: 0-9547096-5-9

White, G., and Begley, S. (2006) The Impact on Intellectual Capital of Organisational Improvement, 7th European Conference on Knowledge Management, (ECKM 2006), Hungary, 4-5 September 2006

Journals
Journal of Knowledge Management
Electronic Journal of Knowledge Management
Journal of Intellectual Capital

100% coursework. (learning outcomes 1 - 4) Completed as an individual piece of work. Maximum word limit 4,000 words.

In addition a reflective log must be attached as an appendix (in relation to the seminars). (learning outcome 4)

The coursework will be based on a number of themed topics defined by the tutor.
The format will be of a research paper based on sound secondary research, an effective literature review and with an original perspective. The paper should be fully referenced, using the Harvard Referencing system and properly structured.

The module will be delivered through the means of keynote lectures based on the core material, which will be reinforced by using tutorials and discussion groups to illustrate the main points through the application of techniques to small case studies.

2 x 1 hour Lectures
1 x 1 hour Tutorial

A VLE will be used to set up thread discussions around the tutorial topics and students will be encouraged where appropriate to participate in discussion groups. The module will seek to adopt knowledge management techniques as part of its teaching and learning strategy, therefore student participation, in tutorial activities is important to promote individual reflection and collective knowledge working.