Demonstrate an understanding of the concepts and principles of user experience (UX) and the roles of a UX team

Knowledge and Understanding, Learning



Communicate appropriately with non-specialists in a written and verbal form

Communication



Reflect on the key differences between product, content, service design and interface design

Reflection



Demonstrate an understanding of design principles, and issues that affect design

Knowledge and Understanding

Report (LO 1,2)

A report on the current state of UX and the roles within a UX team, showing context with examples from work practices



Live Presentation (LO 2,3,4)

Overview of the current areas of design for a given scenario

Reflection on the differences between product, content, service design and interface design

15 mins plus 5 mins questions

What is UX – in digital and outside digital context

Working in UX

Introduction to Theories of UX

Good and Bad UX by example

Human Computer Interaction

User Interface Design v UX

Introduction to Design Principles

Introduction to Accessibility

Product v content v service design

Overview of service design and a holistic approach to UX

The role of AI in user experience

Legal issues and regulations

Professional bodies in UX – who to watch

Presentation / writing skills

This module will introduce you to what user experience (UX) is and how UX teams work in the workplace. It will introduce some of the key terms of UX and illustrate some of the key areas UX has an influence. It will also introduce some of the factors that impact UX, such as accessibility, design, service. It will start to look how artificial intelligence (AI) can be used to help UX professionals.

This will be taught in 4 sprints. Students will be required to read around the subject between sprint weeks, using guided sources.



The pattern of sprints will replicate the terminology and the ethos of how UX teams work in industry.



There will be a welcome day for all modules in that term on the first day of the first sprint.



Each sprint will have 1 day (7 hours) of contact totalling 28 hours, plus 6 hours online throughout the module, so 34 hours in total.



Contact will be a combination of workshops, lectures and guest seminars facilitating individual and group work.

Park U, (2023) Introduction to Design Thinking for UX Beginners: 5 Steps to Creating a Digital Experience That Engages Users with UX Design, UI Design, and User Research. Start Building Your UX Publisher¿: ¿ Independently published



Voil N (2020) User Experience Foundations Publisher: ¿ BCS, The Chartered Institute for IT



Pereyra, I (2023) Universal Principles of UX: 100 Timeless Strategies to Create Positive Interactions between People and Technology Publisher¿: ¿ Rockport Publishers

https://www.interaction-design.org/

https://www.nngroup.com/

https://lawsofux.com/