1. Demonstrate an understanding of the core concepts of quality and associated systems and appraise the changes in quality culture in the engineering sector over time. (AHEP 4: F14)
2. Using literature, appraise various techniques of quality management and associated philosophies in manufacturing environments. (AHEP 4: F4)
3. Demonstrate understanding, apply and evaluate statistical quality control techniques to analyse quality and reliability of manufacturing systems. (AHEP 4: F1, F15)
4. Evaluate the application of quality techniques and philosophies to promote quality culture and sustainability in manufacturing environments. (AHEP 4: F7, F14)

Case Study Assignment (4000 words) weighted at 100%, covering learning outcome 1-4.

Link to AHEPs 4

This module links to AHEPs 4 in the following ways:

1. F1 – Apply knowledge of mathematics, statistics, natural science and engineering principles to broadly define problems
2. F4 – Select and use technical literature and other sources of information from a range of university provided sources, producing a research project.
3. F7- Evaluate the environmental and societal impact of solutions to broadly defined problems
4. F14 – recognise the need for quality management systems and continuous improvement in the context of broadly defined problems.

Quality management can be broadly categorised into three main elements (Total Quality Management, Quality Assurance and Quality Control . All three categories are interrelated, and organisations must consider all three when creating a quality culture /approach in a work environment.

This module will aim to broaden your knowledge and understanding of these three elements by considering the following principles in more depth:

Total Quality Management – What is Quality? Who are the Quality Gurus and their Philosophies? , Customer’s Voice, Quality Strategies , Organisational structure and Quality Culture, sustainability.

Quality assurance systems: quality manuals, standards, legislation, audits, ,Reliability and its analysis.
Quality control techniques: Statistical methods in quality assurance (e.g. SPC), measurement systems, frequency/ variation distribution, control charts, process capability indices, repeatability and standardisation, Quality conformance and Continuous improvement (Kaizen).

This module will provide you with the necessary skills in the subject of Quality Management, Quality Control and Quality Assurance Systems.

Students will be expected to use and regularly engage with the Virtual Learning Environment (VLE) employed for the delivery of this module.
Typically, this will be 'Blackboard' and students are expected to work through the module material provided on the VLE at the suggested pace.
The material will include tutorial and case study activities that allow students to assimilate the concepts and skills required by the module.

Students will be expected to engage with independent reading, which should include texts, journals, websites that are pertinent to the learning outcomes and the issues or areas that form the focus of the module. Indicative texts: -
1. (Kiran, D.R., 2017)-Total quality management [electronic book]: key concepts and case studies.
2. (Slack, Nigel,2022) Operations Management [electronic book].
3. (Quality Management and Job Quality, 2015): How the ISO 9001 Standard for Quality Management Systems Affects Employees and Employers, Management science, Volume:56, Page 978.
4. BS EN ISO 9001:2015: Quality management systems. Requirements
5. Further indicative texts will be listed in your Reading list tab on Blackboard

Blackboard VLE Library facilities
Scopus
Google Scholar
Connected Papers
Office 365