Detailed study of a range of philosophies/methodologies for modern manufacturing.
Basic planning and control methodologies and tools applicable to manufacturing organisations including, demand management, master production, scheduling, capacity planning, manufacturing resource planning, enterprise resource planning, shop floor control and inventory management.
The new quality dynamic, Economics of quality, Different quality philosophies, Planning and organising quality, Continuous improvement and problem solving, Human resources, Reliability and its analysis.
Quality conformance, Role of maintenance, Principles of total quality management, quality strategy, management of change customer and supplier focus, organisational structure, vendor rating.
Quality assurance systems: quality manuals, standards, legislation, audits, costing.
Quality control techniques: Statistical methods in quality assurance (e.g. SPC), measurement systems, frequency distribution, control charts, process capability, repeatability and standardisation, relative precision index, software packages, cause and effect analysis, Pareto analysis, failure mode and effect analysis.

4 x Case study analyses (100%) (2000 words each) covering all learning outcomes.

Muhlemann, A. et al. Production and Operations Management. Pitman, (2002), ISBN 0-273 03235-6
Evans, J. & Lindsay, W. Management and Control of Quality. West Publishing, (2004), ISBN 0-314-00864-0

Library and PC resources

This module will enable students to gain understanding, apply knowledge, analyse and evaluate problems and create solutions through a variety of activities, including lectures, blended learning, practical sessions, student centred learning activities, directed but independent student learning and small group tutorials.