Module Descriptors
IMPROVING CLIENT CARE
NURS50530
Key Facts
School of Health, Science and Wellbeing
Level 5
30 credits
Contact
Leader: Sherron Jukes
Email: Sherron.Jukes2@staffs.ac.uk
Hours of Study
Scheduled Learning and Teaching Activities: 24
Independent Study Hours: 276
Total Learning Hours: 300
Assessment
- PRESENTATION - SEMINAR weighted at 100%
Module Details
Module Resources
Access to computer and projector
Internet facilities
Work based learning environment
Internet facilities
Work based learning environment
Module Special Admissions Requirements
Must be in employment in a health or social care role
Module Indicative Content
This module aims to
Enable learners to explore change management, team working and leadership theories and develop the related skills of communication, innovation, negotiation and recognising stress.
- Identify challenges and resistance to change.
- Change management, leadership and team working theories
- Audit and project skills
- Role of change agents and champions for specific areas, for instance dignity in health care
- Prochaska and DiClemente stages of change model
- Sustaining change in dynamic care environments
Enable learners to explore change management, team working and leadership theories and develop the related skills of communication, innovation, negotiation and recognising stress.
- Identify challenges and resistance to change.
- Change management, leadership and team working theories
- Audit and project skills
- Role of change agents and champions for specific areas, for instance dignity in health care
- Prochaska and DiClemente stages of change model
- Sustaining change in dynamic care environments
Module Additional Assessment Details
A seminar presentation (contributes to meeting LO's 1-4) 100% weighting
Additional Assessment Details (including formative feedback / assessment:
30 minute seminar presenting the identified change, the process involved in initiating the change, plans to sustain the change best practice is supported through the change.
Formative assessment will include:
- Keeping of a reflective journal which will form the basis of work based and classroom discussions
- Individual and group tutorials
- Formative seminar presentation to peers
Additional Assessment Details (including formative feedback / assessment:
30 minute seminar presenting the identified change, the process involved in initiating the change, plans to sustain the change best practice is supported through the change.
Formative assessment will include:
- Keeping of a reflective journal which will form the basis of work based and classroom discussions
- Individual and group tutorials
- Formative seminar presentation to peers
Module Learning Strategies
Scheduled Learning and Teaching Activities: (24 hours)
18 hours - Lectures
2 hours - Workshops
2 hours - Group/individual tutorials
2 hours - Seminar presentations
Guided Independent Study: (276 hours)
70 hours - Reading
26 hours - Blackboard
120 hours - Work based learning and reflective journal
30 hours - Preparation for formative tutorials and seminar
30 hours - Summative assessment preparation
18 hours - Lectures
2 hours - Workshops
2 hours - Group/individual tutorials
2 hours - Seminar presentations
Guided Independent Study: (276 hours)
70 hours - Reading
26 hours - Blackboard
120 hours - Work based learning and reflective journal
30 hours - Preparation for formative tutorials and seminar
30 hours - Summative assessment preparation
Module Texts
Department of Health (2012) Compassion in Practice. [available online] http://www.england.nhs.uk/wp-content/uploads/2012/12/compassion-in-practice.pdf
Grol, R., Wensing, M., Eccles, M., Davis, D. (2013) Improving Patient Care. Chichester. John Wiley and Sons.
Jasper, M., Rosser, M., Mooney, G. (2013) Professional development, Reflection and Decision-Making in Nursing and Health. Chichester. John Wiley and Sons.
Royal College of Nursing. (2008) Small changes make a big difference: how you can influence to deliver dignified care. http://www.rcn.org.uk/__data/assets/pdf_file/0008/191735/003_285.pdf
Grol, R., Wensing, M., Eccles, M., Davis, D. (2013) Improving Patient Care. Chichester. John Wiley and Sons.
Jasper, M., Rosser, M., Mooney, G. (2013) Professional development, Reflection and Decision-Making in Nursing and Health. Chichester. John Wiley and Sons.
Royal College of Nursing. (2008) Small changes make a big difference: how you can influence to deliver dignified care. http://www.rcn.org.uk/__data/assets/pdf_file/0008/191735/003_285.pdf