This module aims to

Enable learners to explore change management, team working and leadership theories and develop the related skills of communication, innovation and negotiation.

- Identify challenges and resistance to change.
- Change management, leadership and team working theories
- Audit and project skills
- Role of change agents
- Sustaining change in dynamic care environments

Summative Assessment:

A 20 minute seminar presentation (contributes to meeting LO's 1-4)
100% weighting


The seminar presentation will identify an area, within the student’s scope of practice, where change has been initiated in order to improve patient/client care. The change process and outcomes will be critically evaluated, with reference to relevant literature and the evidence base. Reflection on the sustainability of the change and the change process will be demonstrated.

Formative assessment will include:

- Keeping of a reflective journal which will form the basis of work based and classroom discussions
- Individual and group tutorials
- Blackboard activity

Scheduled Learning and Teaching Activities: (24 hours)
18 hours - Lectures
2 hours - Workshops
2 hours - Group/individual tutorials
2 hours - Seminar presentations

Guided Independent Study: (126 hours)
30 hours - Reading
15 hours - Blackboard
51 hours - Work based learning and reflective journal
15 hours - Preparation for formative tutorials and seminar
15 hours - Summative assessment preparation

Access to computer and projector
Internet facilities
Work based learning environment

Department of Health (2012) Compassion in Practice. [available online] http://www.england.nhs.uk/wp-content/uploads/2012/12/compassion-in-practice.pdf
Grol, R., Wensing, M., Eccles, M., Davis, D. (2013) Improving Patient Care. Chichester. John Wiley and Sons.
Gopee, N., Galloway, J. (2014) Leadership and Management in Healthcare (2nd Ed.) London. Sage.
NHS Leadership Academy (2013) The Healthcare Leadership Model (version 1) Leeds. NHS Leadership Academy.

Must be in employment in a health or social care role

1. IDENTIFY AND EVALUATE AREAS OF PATIENT/CLIENT CARE, WITHIN YOUR SCOPE OF PRACTICE, WHERE A CHANGE WILL LEAD TO IMPROVEMENT IN PATIENT/CLIENT CARE (APPLICATION, ENQUIRY)

2. DEMONSTRATE A CRITICAL AWARENESS OF CHANGE MANAGEMENT THEORY AND ITS USE TO EFFECT CHANGE IN HEALTH A CARE SETTING (KNOWLEDGE AND UNDERSTANDING, LEARNING)

3. DEMONSTRATE THE APPLICATION OF EVIDENCE BASED TO INDIVIDUAL PRACTICE THROUGH THE DESIGN OF A CHANGE MANAGEMENT PROJECT RELATED TO AN IMPROVEMENT IN PATIENT/CLIENT CARE WITHIN YOUR AREA OF WORK (APPLICATION, COMMUNICATION, KNOWLEDGE AND UNDERSTANDING)

4. REFLECT ON HOW THE PROCESS OF CHANGE CAN FACILITATE AN IMPROVEMENT IN PATIENT/CLIENT CARE AND HOW EFFECTIVE CHANGE IS SUSTAINED. (ANALYSIS, LEARNING, REFLECTION)

There is an expectation that all those working within the contemporary healthcare arena are aiming to improve service delivery and the service user experience. Driving forward change to facilitate improvement can be underpinned with a range of knowledge and skills which will enhance the process and allow all healthcare workers, whatever their role, to develop their ideas and become effective in this environment.This module is core to the Foundation Degree Science in Integrated Care Practice and is delivered at level 5 during year 2 of the course. It will consider key issues such as change management, leadership and team working theories. It encourages you to consider project management, audit and sustaining change in a dynamic care environment.