Module Learning Outcomes
1. Demonstrate a comprehensive knowledge and understanding of human factors and their impact on risk and decision making for patient safety.
Knowledge and
understanding
Analysis
2. Evaluate and analyse the concept of uncertainty and the management of risk, including evidence-based strategies to manage self and others
Analysis
Enquiry
Problem solving
3. Demonstrate a critical awareness of organisational issues in assessing, monitoring and evaluating human factors and their impact on care including the principles of candour, courage and transparency recognising the impact of individual behaviour
Application
Problem solving
4. Critically reflect on the role of health care professionals in identifying, reporting and managing risk, near miss, adverse events, errors in practice, critical major incidents and how to apply learning from these events.
Communication
Reflection
Module Additional Assessment Details
Students will be provided with material regarding specific case reviews/ or case studies. There will be a range of case reviews/ case studies provided for students to choose from. Students will write a report meeting all of the above outcomes
Module Indicative Content
Concepts of risk/ quality assurance and governance
The psychology of decision making and understanding cognitive bias
Emotional intelligence and resilience
Speaking out in organisations
Raising and escalating concerns / whistleblowing
Strategies for ethical decision making
Ensuring patient safety and person-centred care
Duty of candour, courage and transparency in organisations Theories of organisation and its influences on care
Workplace culture
Leadership and management as concepts
Conflict resolution
Patient safety frameworks
Significant events analysis
Risk assessment as a concept
Dealing with uncertainty
Module Learning Strategies
Lead lectures
Group work
Group presentations
Online learning – Multimedia resources
Module Texts
Ariely, D. (2009) Predictably Irrational, the hidden forces that shape our decisions. London. Harper Collins.
Kahneman, D. (2012) Thinking Fast and Slow. London. Penguin.
Morgan, G. (2006) Images of organisation. London. Sage Publishing.
Syed, M. (2016) Blackbox Thinking. London. John Murray.