Fisher, J. (2005) A Time for change. Human Resource Development International. 8 (2) p257-264
Hersey, P. et al. (2012) Management of Organisational Behavior: Leading Human Resources. 10th Edition. New Jersey; Prentice Hall
McLaughlin D. @ Hays J. (2008) Healthcare operations management, Health Administration Press
Storey, J. (Ed) (2011) Leadership in organizations: Current issues and key trends. London; Routledge

Computer and display screen, with internet access
Moodle site (to be established and populated)
Library resources
Module handbooks and other associated paperwork
Any other equipment and resources to facilitate leadership and management learning

The Leadership Role in Managing and Improving Services module in total culminates in 300 hours of learning for a 30 credit, level 7 (Masters) award. The prescribed number of hours are achieved by means of:

Scheduled Learning and Teaching Activities: (40 hours)
21 hours Direct teaching hours
6 hours Action learning sets
3 hours Group tutorial
10 hours Personal tutorials

Guided Independent Study: (260 hours) to include:-
reading, research, on-line learning, assignment writing, and presentation preparation

Registered Healthcare Professionals employed at the Heart of England Foundation Trust
Evidence of Previous study at level 6

The indicative content for this module will include the following:
- Analysis of contemporary key strategic health and social care documents, such as the Francis (2013) and Keogh (2013) reports, and their application to practice.
- Planning services with due regard to stakeholder engagement, service need, financial and workforce strategies.
- Resource management, including prospective forecasting, budget management, creating a business case and managing capacity and demand.
- Leading and managing people, which incorporates promoting an engaging and enabling environment and the exploration of the impact of one¿s own behaviour on team performance.
- Managing service performance, including the use of Key Performance Indicators (KPI) and benchmarks.
- Analysis of comparative and trend data to assess performance and inform service development.
- Creating a safe working environment.
- Undertaking risk management methodologies, quality assessment tools, and personal effectiveness, promoting transparency, learning lessons for continuous improvement -case study analysis, and developing a safety culture.
- Promoting improvement, innovation and transformation. Creating an enquiring and innovative culture- innovation theory. How to deliver innovation and improvement through effective negotiation, business case development and communications. Facilitating effective change-change models and their evaluation in context. Motivating others through change whilst maintaining business continuity and outcome.

Students' learning and development of skills, knowledge and practice will be assessed via a combination of summative and formative approaches

Business Case assignment
A Leadership Challenge Reflective assignment:
This 4,500 word assignment will be weighted as 70% of the total module mark.
The assignment requires students to critically reflect on an issue related to a management change they have personally implemented (or have had a significant involvement in) in their workplace. This must include a comprehensive understanding and evaluation of the role as a leader. The reflective assignment must demonstrate how the implemented change addressed business needs such as the delivery of high value healthcare services, quality, safety, positive user experiences and efficiency outcome measures.

The assignment should also contain an action plan to outline further developments and methods of sustainability. All work must be appropriately critically analysed and supported by references to contemporary leadership and management literature (addressing all LO's)

Poster presentation,
A Leadership Challenge Poster presentation:
This presentation will be weighted as 30% of the total module mark.
The 30 minute poster presentation (including 10 minutes to take questions), requires students to discuss their rationale for the management change they implemented in their workplace and future recommendations Students must also deliver their summary and action plan (for moving forward on the implications outlined for future management) to the senior team (addressing LO's 1, 2 and 3)

Both elements of assessment must be successfully completed in order to pass this module

Formative Assessment:
Students will participate in a variety of formative assessment activities during the taught element of the module. This will enable the module leader and specialist lecturers, to provide timely, constructive and effective feedback. Using formative assessment in such a way fosters effective partnership working with students, ultimately helping to enhance individuals' learning experiences.
Examples of formative assessment methods to be used include the completion of quizzes, simulated leadership and management scenarios, group discussions, self-directed tasks and reflective activities.
Much emphasis will be placed on students participating fully in the interactive scenarios. As these aim to examine the affective domain of learning, thus enabling students to explore their personal attitudes and behaviours with regard to leadership in a safe learning environment.