1. Demonstrate critical awareness of leadership theories and critically analyse their impact on the quality of service provision within health and social care

2. Demonstrate a comprehensive understanding of organisational characteristics and the role of the leader in determining and enacting responsive change strategies

3. Demonstrate the ability to critically reflect on various approaches to service provision and communicate how the leadership role addresses patient safety, clinical governance and other quality agendas

A presentation 55 mins (45 mins presentation, 10 mins questioning) (100%)

(This meets learning outcomes 1 - 34)

You are required to develop a proposal to support a bid for resources to improve quality of care. The chosen resource could be for an item of equipment, monies to fund a project, additional staff or other service to improve the patient experience and quality of care.

This is to be presented to the student group and module leader, critically examining your role as a leader in implementing this proposal, drawing on relevant leadership and change theories, and demonstrating your understanding of the relevant audit/benchmarks to support your proposal.

You are required to critically analyse the strategic and operational policies that have underpinned your proposal, and how this will impact on the quality of, and varying approaches to, care of patients.

The current political and clinical governance agendas must be critically reflected upon to support the justification of your proposed bid, and how these have influenced your practice.

Formative feedback will be provided following a group presentation in relation to leadership and patient experience.

The aim of this module is to enable senior practitioners to lead and implement change to meet patient safety, clinical governance and other key quality agendas. The module will focus on direction-setting and visionary thinking by encouraging students to develop a context-sensitive approach to leadership, including understanding of local and national directives that impact upon quality issues and client care.¿Theories relating to change management, conflict, teamwork, motivation, power, human factors and risk management will be critically analysed in relation to how collaborative working can be facilitated by leaders.

Students will also explore and evaluate audit outcomes, standards, benchmarks and resource management. Analysis and evaluation of patient/client feedback will be used to identify and propose change and the resolution of practice issues.

Scheduled Learning and Teaching Activities: (35 hours)¿

25 hours – Classroom lectures

8 hours – groupwork, seminars

2 – group / individual tutorials


Guided Independent Study: (165 hours)¿

140 hours- This might include reading, reflective writing/journals, preparation for assessment¿(formative and summative).

25 hours - The importance of the patient experience in relation to leadership topics will be considered through group discussion and formative assessment.

Barr, J. & Dowding, L. (20195) Leadership in Health Care. London: Sage.

Gopee, N. & Galloway, J. (2017) Leadership and Management in Healthcare. London: Sage.

Gottwald, M. & Lansdown, G.E. (2014) Clinical Governance: Improving the quality of

healthcare for patients and service users. Maidenhead: OU Press.

Mullins, L.J. (2016) Management and Organisational Behaviour. Harlow: Pearson. Available as a library e book.

Marshall, B. et al. (2018) Beyond the Toolkit: Leading Quality Improvement in Health and Social Care. Faringdon: Libri Publishing.

Library resources¿
Blackboard/VLE
Classroom facilities