Module Descriptors
MANAGING BUSINESS OPERATIONS
OPSM40301
Key Facts
Digital, Technology, Innovation and Business
Level 4
15 credits
Contact
Leader: Angela Lawrence
Email: Angela.Lawrence@staffs.ac.uk
Hours of Study
Scheduled Learning and Teaching Activities: 36
Independent Study Hours: 114
Total Learning Hours: 150
Assessment
- Coursework - Assignment 1,500 words weighted at 100%
Module Details
Indicative Content
Understanding and defining the role and context of business operations: effective operations management, the activities of operations management, the strategic role of operations.
The design of products and services: designing processes – the volume variety effect on design from concept to specification
Planning and control of resources: the nature of planning and control – capacity management, inventory control, and supply networks
Workflow management and job design: the design of jobs – behavioural approaches to job design
Operations improvement: measuring and improving performance – quality management and excellence models
The operations challenge: globalisation – social responsibility – environmental responsibility.
The design of products and services: designing processes – the volume variety effect on design from concept to specification
Planning and control of resources: the nature of planning and control – capacity management, inventory control, and supply networks
Workflow management and job design: the design of jobs – behavioural approaches to job design
Operations improvement: measuring and improving performance – quality management and excellence models
The operations challenge: globalisation – social responsibility – environmental responsibility.
Texts
Slack, N., Brandon-Jones, A., Johnston, R. (2016) Operations Management 8th Edition, Pearson Education
Resources
Library Learning resources
The Virtual Learning Environment (Blackboard)
The Virtual Learning Environment (Blackboard)
Learning Outcomes
1. IDENTIFY AND DESCRIBE KEY APPROACHES TO OPERATIONS MANAGEMENT INCLUDING QUALITY MANAGEMENT, LEAN TECHNOLOGIES, FLEXIBLE WORKING AND THEIR APPLICATION IN DIFFERENT ORGANISATIONAL CONTEXTS
Knowledge and Understanding
Application
Communication
2. DESCRIBE AND APPLY KEY-PRINCIPLES OF SUPPLY-CHAIN MANAGEMENT AND THE TRANSFORMATION PROCESS, THE PLANNING AND CONTROLLING OF RESOURCE ALLOCATION AND THE IMPACT OF EFFECTIVE SERVICE MANAGEMENT
Application
Analysis
Communication
3. APPLY UNDERLYING CONCEPTS AND PRINCIPLES OF OPERATIONS IN AN ORGANISATIONAL CONTEXT Analysis
Application
Knowledge and Understanding
Application
Communication
2. DESCRIBE AND APPLY KEY-PRINCIPLES OF SUPPLY-CHAIN MANAGEMENT AND THE TRANSFORMATION PROCESS, THE PLANNING AND CONTROLLING OF RESOURCE ALLOCATION AND THE IMPACT OF EFFECTIVE SERVICE MANAGEMENT
Application
Analysis
Communication
3. APPLY UNDERLYING CONCEPTS AND PRINCIPLES OF OPERATIONS IN AN ORGANISATIONAL CONTEXT Analysis
Application
Assessment Details
An individual written assignment of 1,500 words (100%) addressing all learning outcomes
Learning Strategies
The learning strategy for this module is based around students committing a total of 150 hours of activities towards achieving the learning outcomes. These will be split between 39 hours of direct contact with a tutor and 111 hours of directed, guided and self-study, together with preparation for and completion of the assessment tasks. Learning support material will be provided for the module.
The module will draw upon a mixture of activities including lectures, web-based activities, case study analysis, relevant videos and in-class discussions, individual and group problem solving and self-directed learning.
The module will draw upon a mixture of activities including lectures, web-based activities, case study analysis, relevant videos and in-class discussions, individual and group problem solving and self-directed learning.