Develop a guide for your peers giving a synopsis on how coaching and performance management can be used to improve performance (1500 words). (100%, Learning Outcomes 1-3)

Clutterbuck, D. (2007), Coaching the Team at Work, Nicholas Brealey Publishing Ltd.
Armstrong, M. (2006), Performance Management: Key Strategies and Practical Guidelines (3rd Edition), Kogan Page Ltd.

Staffordshire University electronic resources and off-campus library facilities
Learning support material will be provided for the module including access to VLE material.

The learning strategy for this module requires students to commit 150 learning hours (including assessment). This will include 24 hours of class support and 126 hours of independent and self directed study. The class sessions will include formal lectures, case study analysis and group discussions based on student experiences in the subject area. Students will be encouraged to integrate their work based experiences with new knowledge and skills developed in the classroom as the module progresses.

This unit looks at how managers work with individuals and teams to develop improved performance. It introduces the basic principles of human resources and techniques for motivating and coaching staff.

- Introduction to Human Resource Management
- Perception, Communication
- Personality
- Motivation
- Performance and reward
- Coaching individuals and teams
- Leadership styles
- Mentoring
- Groups and Teams
- The impact and management of stress