1. Demonstrate a knowledge and understanding of the importance of developing collaborative relationships through development of both individuals and teams in order to achieve organisational goals and objectives
Reflection
Knowledge and Understanding
Application
Analysis

2. Identify the key factors in building and maintaining successful relationships with teams and individuals in order to achieve organisational goals and objectives
Reflection
Knowledge and Understanding
Application
Communication

3. Recognise conflict in the work place and have clear strategies to address it.
Reflection
Knowledge and Understanding
Application
Analysis
Problem Solving

The Group verbal presentation will still cover the 3 learning outcomes via focusing on each component. The Group will be asked to discuss teamwork dynamics in an organization of their choice focusing on incorporating organizational behavior theories, challenges, and conflict resolution techniques they face within their chosen organisation. Students will have a chance to assess their own teamwork experience by filling out a peer review contribution form.

The knowledge and skills required to form mutually beneficial business partnerships and relationships are explored within this module. Understanding stakeholder relationships to ensure that businesses work in collaborative relationships requires analytical research and the development of terms of reference. You will explore the theory behind collaborative relationship development and explore decision making.

This module is intended to develop knowledge and understanding of how to manage both individuals and teams in order to develop collaborative relationships.
• The characteristics and behaviours associated with initiative, leadership, creativity and innovation, and how to foster them
• Factors influencing behaviour at work; theories of motivation and their application to individuals, including incentives and rewards
• Relationship between team performance and organisational goals and objectives
• Reasons for developing both individuals and teams
• Characteristics of groups and teams, team membership and leadership
• Tuckman’s Theory of group formation
• How to identify team roles (eg Belbin) and the uses and implications for managers
• Teams in different contexts, e.g. management and operational
• The use of techniques to evaluate team performance
• Reasons for developing people and teams
• How to identify development needs
• How people develop and learn
• Range of development activities
• Considerations when planning development e.g. learning abilities, personal circumstances and work activities
• Methods to review and evaluate progress
• Causes of conflict and interpersonal friction (including bullying and harassment) and resolving them.
• Stages in development of conflict
• Concepts of authority and power; responsibility and accountability
• Techniques to evaluate team performance
• Feedback, recognition and reward techniques to support, motivate and monitor
• Effects of conflict on individual and team performance
• Techniques/approaches for the minimisation/ resolution of conflict
• Awareness of the importance of application and adherence to company policy, including legal considerations
• Engendering a positive atmosphere

The learning strategy for full-time/part-time on-campus and corporate delivery modes requires students to commit to 150 learning hours (including assessment). Of this there will be 36 hours of class or workshop support and 114 hours of independent and self-directed study for students working alone or as part of a learning group.

The tutor led sessions will tend to follow a general pattern of introduction of a topic and provision of frameworks and models for student learning, followed by application by students to appropriate data or case study materials. Students will be expected to perform set exercises, these will include the analysis, discussion and presentation of case based work both individually and as part of a learning group. Formative assessment will be provided throughout the module. Digital tools will be used to enhance learning.
Students will be expected to obtain supplementary information from a number of paper or electronic sources as part of their preparation, as recommended by the tutor.

Mullins, L.J. & Christy, G. 2013, Management and organisational behaviour, 10th edn, Pearson, Harlow.
Dyer, W.G., Dyer, J.H. & Dyer, W.G. 2013, Team Building, Jossey-Bass.
Open Text Book Library (free online):

Principles of Management (2015) http://open.lib.umn.edu/principlesmanagement/

VLE learning support material to be provided for independent /self-directed learning.

Module handbooks

Open Textbook Library

Selected contemporary problem/practice based case examples

eCoach

The knowledge and skills required to form mutually beneficial business partnerships and relationships are explored within this module. Understanding stakeholder relationships to ensure that businesses work in collaborative relationships requires analytical research and the development of terms of reference. You will explore the theory behind collaborative relationship development and explore decision making.