Access to a PC with internet access and MS Office
University based VLE
The library and resource centre
Data projector and Power Point
Individual and group study space
South Staffs College will require moodle

Contact hours: (36)
15 hours Interactive lectures
6 hours seminars
6 hours group work
3 hours tutorials
6 hours formative presentation

Independent Study Hours: (114)
18 hours - Directed group work in preparation for formative assessment presentations
96 hours - Self directed study using Blackboard and other web based resources, searching for and acquiring appropriate literature, reading and interpreting literature, assignment preparation, peer support

This module seeks to prepare you with the essential personal and communication skills required to succeed in your learning at degree level and beyond.

During this module you will

Explore the importance of self-knowledge, learning and self-improvement,
Engage in self-assessment, self-motivation, independent thinking and learning, problem-solving and time management,
Explore the communication process and develop skills of listening, questioning, group working, accepting differences of opinion, and showing sensitivity towards others,
Identify and practice various methods of communication, e.g. meetings, letters, reports, telephone calls and e-mails etc., and develop knowledge of appropriate and inappropriate use of such methods,
Explore the differing values within a diverse cultural society and recognise cultural differences.
Explore reflection as a learning tool
Introduction to reflective models

An individual presentation (10 minutes) related to individual learning experiences during the module, focusing upon elements such as self-development, communication skills, working as a group member and presenting information (addressing all LO's)

Formative assessment details:
Students will work in small groups to explore cultural diversity within society and the skills required to communicate effectively with individuals from a range of diverse backgrounds. Each group will give a 10 minute presentation on their findings. Feedback will be given to students on an individual and group basis.

Hargie, O. (2006) A Handbook of Communication Skills 3rd ed. London, Routledge
Moss, B. (2008) Communication Skills for Health and Social Care. London, Sage publications
Parrott, L. (2006) Values and Ethics in Social Work Practice. Exeter, Learning Matters
Payne, E. & Whittaker, L. (2006) Developing Essential Study Skills. 2nd Edition Harlow, Financial Times Prentice Hall