Module Descriptors
COMMUNICATION SKILLS FOR SOCIAL CARE
SOWK40132
Key Facts
Faculty of Health Sciences
Level 4
30 credits
Hours of Study
Scheduled Learning and Teaching Activities: 96
Independent Study Hours: 204
Total Learning Hours: 300
Assessment
- ASSIGNMENT weighted at 25%
- REFLECTIVE ASSIGNMENT weighted at 75%
Module Details
Module Indicative Content
1. This module provides learning opportunities for students to develop their professional and interpersonal communication skills. Students will be expected to achieve a sound knowledge of this area of work with an ability to communicate appropriately and a capacity to exercise some personal responsibility for their present and future professional learning and development.
SERVICE USER INVOLVEMENT
Service users will be involved in the simulated role play.
Specific Topics to be addressed on the module include:
1. Active listening, interviewing and communication
2. Skills to recognise and celebrate diversity
3. Working with families
4. Developing reflective practitioner skills
5. Strategies for coping with stress and handling violence and aggression
6. Simulated practice skills
7. Inter-professional skills
8. Recording skills
9. Essential Computer Applications
10. Introduction to group work skills
SERVICE USER INVOLVEMENT
Service users will be involved in the simulated role play.
Specific Topics to be addressed on the module include:
1. Active listening, interviewing and communication
2. Skills to recognise and celebrate diversity
3. Working with families
4. Developing reflective practitioner skills
5. Strategies for coping with stress and handling violence and aggression
6. Simulated practice skills
7. Inter-professional skills
8. Recording skills
9. Essential Computer Applications
10. Introduction to group work skills
Module Learning Strategies
TOTAL LEARNING HOURS 300
1. Whole Group Sessions (24 x 2hrs = 48 hrs) will be based on an experiential learning strategy where students will be expected to actively participate in a range of learning opportunities, in pairs, small groups and as a whole group.
2. Study skills (24 x 2hrs = 48hrs) workshops in computer skills
3. Independent learning (204 hours) Students will be expected to undertake preparatory and background reading and prepare work for assessment. This will include opportunity to demonstrate their capacity to exercise some responsibility for their personal and professional development. Students will be expected to carry out library research, internet and media research and work placement observation. Appropriate use should be made of professional practice personnel as a resource for learning. Students should make entries in their working journal and. professional development portfolio based on their observation and reflections of practice.
4. Practice based learning This will involve the observation and interaction with professionals and service users, interviews,, reflective practice and applying learning to own practice.
1. Whole Group Sessions (24 x 2hrs = 48 hrs) will be based on an experiential learning strategy where students will be expected to actively participate in a range of learning opportunities, in pairs, small groups and as a whole group.
2. Study skills (24 x 2hrs = 48hrs) workshops in computer skills
3. Independent learning (204 hours) Students will be expected to undertake preparatory and background reading and prepare work for assessment. This will include opportunity to demonstrate their capacity to exercise some responsibility for their personal and professional development. Students will be expected to carry out library research, internet and media research and work placement observation. Appropriate use should be made of professional practice personnel as a resource for learning. Students should make entries in their working journal and. professional development portfolio based on their observation and reflections of practice.
4. Practice based learning This will involve the observation and interaction with professionals and service users, interviews,, reflective practice and applying learning to own practice.
Module Texts
You will need access to one of the following texts:
Thomson, N (2002) People Skills 2nd Edition. Basingstoke Palgrave Macmillan ISBN: 0.333.98746.2
Trevithick, P (2005) Social Work Skills - A Practice Handbook. Maidenhead, Open University ISBN: 0.335.21499.1
Koprowska, J (2005) Communication Skills and Interpersonal Skills in Social Work. Exeter, Learning Matters ISBN: 1.84445.019.8
Thomson, N (2002) People Skills 2nd Edition. Basingstoke Palgrave Macmillan ISBN: 0.333.98746.2
Trevithick, P (2005) Social Work Skills - A Practice Handbook. Maidenhead, Open University ISBN: 0.335.21499.1
Koprowska, J (2005) Communication Skills and Interpersonal Skills in Social Work. Exeter, Learning Matters ISBN: 1.84445.019.8
Module Special Admissions Requirements
This module is open only to students enrolled on the Foundation Degree in Social Care
Module Additional Assessment Details
Formative
Observation of role plays and experiential exercises and the subsequent discussion of skills used and learning. Ongoing assessment of weekly journals.
Summative
Observation of discussion and analysis of an interview -This will assess learning outcome 1. 25%
A reflective journal ? Learning outcomes 2 and 3 75%
Observation of role plays and experiential exercises and the subsequent discussion of skills used and learning. Ongoing assessment of weekly journals.
Summative
Observation of discussion and analysis of an interview -This will assess learning outcome 1. 25%
A reflective journal ? Learning outcomes 2 and 3 75%
Module Resources
Module handbook
Recommended texts
Access to appropriate I.T. facilities
Access to web based resources
Recommended texts
Access to appropriate I.T. facilities
Access to web based resources