Module Descriptors
CONSUMER ADVICE II
SOWK50289
Key Facts
School of Health, Science and Wellbeing
Level 5
15 credits
Contact
Leader: Emor Porteous
Email: E.M.Porteous@staffs.ac.uk
Hours of Study
Scheduled Learning and Teaching Activities: 30
Independent Study Hours: 120
Total Learning Hours: 150
Assessment
- ON - LINE SEMINAR weighted at 30%
- CASE BASED STUDY weighted at 70%
- ON - LINE SEMINAR weighted at 30%
- PORTFOLIO weighted at 70%
Module Details
Module Additional Assessment Details
1. Students will undertake an assessed seminar - 500 words (30%) which contributes to all learning outcomes
AND
2. A case study assignment 2000 words (70%) contributes to all LOs
OR
3. A portfolio of students own work 2000 words (70%) contributes to all LOs
Formative Assessment - Tutor feedback will be provided via the online seminar discussion forums and also during the module via email and telephone responses to tasks and exercises.
In order to pass this module students must achieve a minimum of grade point 2 in the online seminar and an average grade point 4 overall.
AND
2. A case study assignment 2000 words (70%) contributes to all LOs
OR
3. A portfolio of students own work 2000 words (70%) contributes to all LOs
Formative Assessment - Tutor feedback will be provided via the online seminar discussion forums and also during the module via email and telephone responses to tasks and exercises.
In order to pass this module students must achieve a minimum of grade point 2 in the online seminar and an average grade point 4 overall.
Module Indicative Content
This module further develops the rules and principles governing consumer law introduced at level one. It aims to expand the student's knowledge of consumer protection law, including the civil rights of consumers as victims of unsafe products, the criminal and civil liabilities of suppliers, regulation of methods of trading, advertising and sales promotion and powers of enforcement agencies.
Topics will include:
- Product liability - civil and criminal liabilities
- Statutory and common law regulation of various forms of promoting goods or services.
- Role and powers of Central and Local Government (including a more detailed examination of the work of Trading Standards)
- Consumer Credit.
These topics are requirements for the CLS Quality mark for Generalist Help with Casework.
Topics will include:
- Product liability - civil and criminal liabilities
- Statutory and common law regulation of various forms of promoting goods or services.
- Role and powers of Central and Local Government (including a more detailed examination of the work of Trading Standards)
- Consumer Credit.
These topics are requirements for the CLS Quality mark for Generalist Help with Casework.
Module Learning Strategies
The focus of this module is on a mix of independent as well as directed study.
Contact Hours (30) on this module means on-screen hours engaging with the on screen study materials in the course documents, course information sections of the module and undertake the online seminar.
Independent Study (120) means your on-line and off-line activity, including work in the course documents, course information, and discussion forums and assignments sections of the module. It also includes, further relevant background and developmental reading and research. Preparation and engagement with the discussion forums, self-assessment exercises and tasks, together with assessment preparation and completion.
The VLE will provide a structured framework for the delivery of this module.
Contact Hours (30) on this module means on-screen hours engaging with the on screen study materials in the course documents, course information sections of the module and undertake the online seminar.
Independent Study (120) means your on-line and off-line activity, including work in the course documents, course information, and discussion forums and assignments sections of the module. It also includes, further relevant background and developmental reading and research. Preparation and engagement with the discussion forums, self-assessment exercises and tasks, together with assessment preparation and completion.
The VLE will provide a structured framework for the delivery of this module.
Module Resources
- Access to a PC with internet access
Module Texts
- Lowe, R. & Woodroffe, G. (2003) Consumer Law and Practice, 6th Ed. London, Sweet & Maxwell