Module Descriptors
CONSUMER ADVICE II (DL)
XSWK50099
Key Facts
Faculty of Health Sciences
Level 5
15 credits
Hours of Study
Scheduled Learning and Teaching Activities: 30
Independent Study Hours: 120
Total Learning Hours: 150
Assessment
- ASSIGNMENT weighted at 25%
- ASSIGNMENT - SECOND ASSIGNMENT weighted at 75%
Module Details
Module Learning Strategies
The focus of this award is on a mix of independent as well as directed study, but with opportunities to undertake a range of collaborative work with other participants on line - for example in preparing advice-related, and transactional tasks.
Contact Hours (30) on this module means on-screen hours engaging with the on screen study materials in the course documents, course information sections of the module.
Independent Study (120) means your on-line and off-line activity, including work in the course documents, course information, and discussion forums and assignments sections of the module. It also includes, further relevant background and developmental reading and research. Preparation and engagement with the discussion forums, self-assessment exercises and tasks, together with assessment preparation and completion.
The VLE Blackboard will provide a structured framework for the delivery of this module.
Course Information. This section provides students with important module overview information for students.
Course Documents. This contains all the study materials separated into sections, each section being further broken down to contain the module materials and exercises.
Discussion Board: Students through regular engagement in the forums within the discussion board will facilitate interactive, asynchronous discussion on the exercises/tasks, which support and develop through critical analysis, student learning and allow for formative assessment of individual progress.
In some sections there may be no formal assessment of work undertaken, but there will be 'questions' for consideration, or other tasks to complete. Feedback will be provided.
Participants are encouraged to communicate with the tutor and fellow students using e-mail or the discussion forum and to do so if there are matters needing assistance or support.
As this is a distance learning award, participants will need to adopt a disciplined approach to study and work, for example by ensuring that activities, tasks, and assignments (whether formally assessed or not) are completed within specified time limits and discussion with other participants may need to be undertaken within specified time frames.
Web-based material will be utilised to support all aspects of the module, providing links to latest Government information and latest case law and legislation.
Contact Hours (30) on this module means on-screen hours engaging with the on screen study materials in the course documents, course information sections of the module.
Independent Study (120) means your on-line and off-line activity, including work in the course documents, course information, and discussion forums and assignments sections of the module. It also includes, further relevant background and developmental reading and research. Preparation and engagement with the discussion forums, self-assessment exercises and tasks, together with assessment preparation and completion.
The VLE Blackboard will provide a structured framework for the delivery of this module.
Course Information. This section provides students with important module overview information for students.
Course Documents. This contains all the study materials separated into sections, each section being further broken down to contain the module materials and exercises.
Discussion Board: Students through regular engagement in the forums within the discussion board will facilitate interactive, asynchronous discussion on the exercises/tasks, which support and develop through critical analysis, student learning and allow for formative assessment of individual progress.
In some sections there may be no formal assessment of work undertaken, but there will be 'questions' for consideration, or other tasks to complete. Feedback will be provided.
Participants are encouraged to communicate with the tutor and fellow students using e-mail or the discussion forum and to do so if there are matters needing assistance or support.
As this is a distance learning award, participants will need to adopt a disciplined approach to study and work, for example by ensuring that activities, tasks, and assignments (whether formally assessed or not) are completed within specified time limits and discussion with other participants may need to be undertaken within specified time frames.
Web-based material will be utilised to support all aspects of the module, providing links to latest Government information and latest case law and legislation.
Module Resources
- Access to a PC (with use of CD ROMS) is necessary
- Access to the Internet
- Access to hard-copy formats of texts, materials, and other guidance, such as government information, Explanatory Notes to legislation, etc
- Access to the Internet
- Access to hard-copy formats of texts, materials, and other guidance, such as government information, Explanatory Notes to legislation, etc
Module Special Admissions Requirements
Nil
Module Texts
- Lowe. R and Woodroffe G. Consumer Law and Practice, 6th Ed. London, Sweet & Maxwell 2003. ISBN 042167170X
- Silberstein, S. Consumer Law (Nutshells). ISBN 0421787406
- Silberstein, S. Consumer Law (Nutshells). ISBN 0421787406
Module Additional Assessment Details
1. Students are required to write 3 short essays each of 200 words on a range of related topics (25%) LO1
and
2. A case study assignment 2000 words (75%) LOs 2, 3, 4
or
3. A portfolio of students own work 2000 words (75%) LOs 2, 3, 4
Formative Assessment - Tutor feedback will be provided via the online seminar discussion forums and also during the module via email and telephone responses to tasks and exercises.
The student must achieve an aggregate score of at least 40% overall when part one and two are added together, in order to pass the module.
and
2. A case study assignment 2000 words (75%) LOs 2, 3, 4
or
3. A portfolio of students own work 2000 words (75%) LOs 2, 3, 4
Formative Assessment - Tutor feedback will be provided via the online seminar discussion forums and also during the module via email and telephone responses to tasks and exercises.
The student must achieve an aggregate score of at least 40% overall when part one and two are added together, in order to pass the module.
Module Indicative Content
This module further develops the rules and principles governing consumer law introduced at level one. It aims to expand the student's knowledge of consumer protection law, including the civil rights of consumers as victims of unsafe products, the criminal and civil liabilities of suppliers, regulation of methods of trading, advertising and sales promotion and powers of enforcement agencies.
Topics will include:
- Product liability - civil and criminal liabilities
- Statutory and common law regulation of various forms of promoting goods or services.
- Role and powers of Central and Local Government (including a more detailed examination of the work of Trading Standards)
- Consumer Credit.
These topics are requirements for the CLS Quality mark for Generalist Help with Casework.
Topics will include:
- Product liability - civil and criminal liabilities
- Statutory and common law regulation of various forms of promoting goods or services.
- Role and powers of Central and Local Government (including a more detailed examination of the work of Trading Standards)
- Consumer Credit.
These topics are requirements for the CLS Quality mark for Generalist Help with Casework.