Module Descriptors
OPERATIONS MANAGEMENT
XXFO60019
Key Facts
Faculty of Business, Education and Law
Level 6
15 credits
Hours of Study
Scheduled Learning and Teaching Activities: 36
Independent Study Hours: 114
Total Learning Hours: 150
Assessment
- EXAMINATION - UNSEEN IN EXAMINATION CONDITIONS weighted at 100%
Module Details
Module Texts
Slack N., Chambers S. & Johnson R. (2004). Operations Management, 4th Edition. FT Prentice Hall. (ISBN 0 273 67906 6)
Johnson R. & Clark P. (2005). Service Operations Management. 2nd Edition. FT Prentice Hall. (ISBN 0 273 68367 5)
Johnson R. & Clark P. (2005). Service Operations Management. 2nd Edition. FT Prentice Hall. (ISBN 0 273 68367 5)
Module Resources
Business Library
Internet
PC with 'Office' software
Case Library
Internet
PC with 'Office' software
Case Library
Module Learning Strategies
The learning strategy for the module requires students to commit 150 learning hours (including assessment) of this there will be 36 hours of class support and 114 hours of independent and self directed study. Support will also be given by access to Scheduled Tutor Office Hours to support the module.
12 hours of lectures/large group based activity
12 hours of formal lectures
12 hours of tutor led activity - workshops and case study activity
Learning support material will be provided for the module.
The lecture / tutorial pattern may vary with some activities taking place in medium sized workshop groups.
There will be formative assessment to monitor progress during the module, in addition to the summative assessment (oral presentation short report and exam)
The contact hours will be different for part-time students as they will have work related experience.
12 hours of lectures/large group based activity
12 hours of formal lectures
12 hours of tutor led activity - workshops and case study activity
Learning support material will be provided for the module.
The lecture / tutorial pattern may vary with some activities taking place in medium sized workshop groups.
There will be formative assessment to monitor progress during the module, in addition to the summative assessment (oral presentation short report and exam)
The contact hours will be different for part-time students as they will have work related experience.
Module Additional Assessment Details
A 2 hour examination at the end of the Semester (LO1, 2 and 3)
Part A being multi choice questions 50% - suggested time 50 mins
Part B being short written questions 50% - suggested time 70 mins
Part A being multi choice questions 50% - suggested time 50 mins
Part B being short written questions 50% - suggested time 70 mins
Module Indicative Content
Understanding and defining the role and context of operations: effective operations management - the activities of operations management - the strategic role of operations -
The design of products and services: designing processes - the volume variety effect on design - from concept to specification.
Planning and control of resources: the nature of planning and control - capacity management, inventory control, and supply networks
Workforce management and Job design: the design of jobs - behavioural approaches to job design.
Operations improvement: measuring and improving performance - quality management and excellence models
The operations Challenge: globalisation - social responsibility - environmental responsibility
The design of products and services: designing processes - the volume variety effect on design - from concept to specification.
Planning and control of resources: the nature of planning and control - capacity management, inventory control, and supply networks
Workforce management and Job design: the design of jobs - behavioural approaches to job design.
Operations improvement: measuring and improving performance - quality management and excellence models
The operations Challenge: globalisation - social responsibility - environmental responsibility