The learning strategy for this module requires students to commit 150 learning hours. Of this there will be 36 hours of class support and 114 hours of independent and self directed study. Learning support material will be provided for the module. Lectures will provide students with a broad overview of the indicative content of the module. Tutor support activities will include individual and group activities, discussions and case study analysis.

This module develops themes relevant to both large and small organisational structures but with particular relevance to production and service environments. The areas covered will include a selection of the following or similar topics;
The overall business environment and its relationship to the transformational process, the difference between product/service and project based companies, supply chain, inventory and capacity issues.
The management of quality in the organisation - satisfying customer requirements
The management of people - identifying theories of management and motivation and their implication for job design
The role of strategic and business planning and the marketing function together with an understanding of financial essentials - budgeting, cash flows and financial accounts.

Group Presentation (Assesses LO2, LO3), 50%
1x 50 minute Class Test (Assesses LO1, LO3), 50%

Internet
Library resources in the subject areas of general management, organisational behaviour, finance and accounting at an introductory level
Module web site

Only available to students on non Business awards.

Naylor, J, (2004), Operations Management; 2nd Edition, Financial Times Pitman.
Payne A, Chelsom J, Reavill L, (2004) , Management for Engineers, 2nd Edition, Wiley