University library for a range of relevant texts and journals Internet access enabling access to relevant websites

You will be required to complete a reflective learning log (maximum 1800 words) which will include a self assessment of own development needs and an action plan for future growth.

Mullins, L.J (1999) Management and Organisational Behaviour 5th Ed, Harlow, Pearson Education Limited Huczuybski, A and Buchanan, D (2001) Organisational Behaviour, FT Prentice Hall Moss-Kanter, R. (1985) The Change Masters, Touchstone Books Drucker, P.F. (1997) Managing in Times of Great Change, Butterworth-Heineman Keyhoe, D.F. (1996) Fundamentals of Quality, Chapman Oakland, J (1995) Total Quality Management, Butterworth-Heineman Macmillan, M (1999) Communication Across Cultures, Guirdham

A variety of learning and teaching methods will be used such as group discussions, case studies, role plays and task centered investigations. There will be a strong emphasis on activity-focused learning and you will be expected to actively engage in all sessions. In addition you will be required to engage in independent study in order to consolidate and build upon your learning from the taught sessions. This will take the form of undertaking follow-up tasks, work based self-assessments, and, where appropriate, reading relevant literature. The module will be delivered in 10 weekly 2 hour workshops, and opportunities for addition assignment workshop will normally be available on request.

This module introduces you to a selection of work-based personal development issues such as time management, effective communication and coping with change. Although each week you will be introduced to a separate topic, you will also be encouraged to consider how these inter-relate within the workplace. You will not only be asked to reflect upon how each of the topics studied affects your own professional practice but also to consider how improvements can be made in the future.