Module Descriptors
MANAGEMENT PRINCIPLES AND OPERATIONS CONTEXTS
XXXX76779
Key Facts
Faculty of Business, Education and Law
Level 7
15 credits
Hours of Study
Scheduled Learning and Teaching Activities: 36
Independent Study Hours: 114
Total Learning Hours: 150
Assessment
- GROUP PRESENTATION weighted at 20%
- ASSIGNMENT weighted at 80%
- CASE BASED STUDY weighted at 80%
- CLASS-TEST weighted at 20%
Module Details
Module Additional Assessment Details
Assessment 1 (20% of marks)
A closed book class test of the multiple choice and/or short essay answer type. ( Two hours )
(LO 1).
Or
Group Analysis/Presentation of case study followed by questions from the tutor. Each group must also provide a synopsis of their analysis and prescriptions (500 to 1000 words max) (LO1 & 2)
Assessment 2 (80% of marks)
A Work based assignment, where appropriate to mode of study, (2,500 words)
(LO 2, 3 & 4).
Or
A Case-based assignment (2,500 words)
(LO 2, 3 & 4).
(updated 4.2.03)KM
Pass criteria
Demonstrates ability to systematically describe a specific organisation in terms of management theories and appropriate contemporary practice.
Provides some critical analysis of operational aspects of same organisation
Reflects adequately on potential improvements to same organisation
Is well referenced.
In order to pass a module, students need to attain at least a minimum of 30% in all elements of assessment.
Distinction criteria;
Evidences a subtle understanding of the position of the organisation in terms of a range of appropriate theory and contemporary practice.
Focuses upon the critical analysis of relevant operational aspects of the organisation, with appropriate contrast with other organisational forms and practice.
Provides a well-supported, reasoned and pragmatic set of recommendations.
Evidences wide and appropriate reading in the references supplied.
A closed book class test of the multiple choice and/or short essay answer type. ( Two hours )
(LO 1).
Or
Group Analysis/Presentation of case study followed by questions from the tutor. Each group must also provide a synopsis of their analysis and prescriptions (500 to 1000 words max) (LO1 & 2)
Assessment 2 (80% of marks)
A Work based assignment, where appropriate to mode of study, (2,500 words)
(LO 2, 3 & 4).
Or
A Case-based assignment (2,500 words)
(LO 2, 3 & 4).
(updated 4.2.03)KM
Pass criteria
Demonstrates ability to systematically describe a specific organisation in terms of management theories and appropriate contemporary practice.
Provides some critical analysis of operational aspects of same organisation
Reflects adequately on potential improvements to same organisation
Is well referenced.
In order to pass a module, students need to attain at least a minimum of 30% in all elements of assessment.
Distinction criteria;
Evidences a subtle understanding of the position of the organisation in terms of a range of appropriate theory and contemporary practice.
Focuses upon the critical analysis of relevant operational aspects of the organisation, with appropriate contrast with other organisational forms and practice.
Provides a well-supported, reasoned and pragmatic set of recommendations.
Evidences wide and appropriate reading in the references supplied.
Module Indicative Content
This module explores a variety of themes on the general nature and practice of management and develops these with particular focus on the management of operations through to the ultimate delivery of both products and services to customers.
It is generally accepted that individuals working in organisations in the 21st century will have a greater need than ever for effective management skills. Tomorrow's managers will need to innovate and adapt in response to continually changing environments. They will need to achieve optimal results, strive for world class performance, and will need to develop the skills necessary for effective implementation of policies and plans. This module will first introduce students to a variety of general themes relating to the nature and practice of management. It will then focus on logistics and operational management and associated process design and control through to the ultimate delivery of products and services to customers. The module will develop these management concepts from the operational viewpoint, including the management of quality and change and looking at both services and manufacturing perspectives. The module will contain the following or similar topics;
- Introduction - management and managers, the development of management ideas
- Understanding and adapting to competitive environments
- Corporate responsibility and ethics
- Organisational design & management for results.
- Planning and decision making in the organisation - from strategic objectives to operational techniques
- Operations in context - understanding the role of the operations manager.
- Customer and supplier relationships - customer expectations and satisfaction, quality , managing supply relationships
- Product and service delivery - processes, capacity and people
- Systems and information - the influence of technology, understanding the impact and implications of information systems.
- Measuring and improving organisational performance - approaches and methods for linking operational decisions to business performance and strategy.
- The management of organisational change.
It is generally accepted that individuals working in organisations in the 21st century will have a greater need than ever for effective management skills. Tomorrow's managers will need to innovate and adapt in response to continually changing environments. They will need to achieve optimal results, strive for world class performance, and will need to develop the skills necessary for effective implementation of policies and plans. This module will first introduce students to a variety of general themes relating to the nature and practice of management. It will then focus on logistics and operational management and associated process design and control through to the ultimate delivery of products and services to customers. The module will develop these management concepts from the operational viewpoint, including the management of quality and change and looking at both services and manufacturing perspectives. The module will contain the following or similar topics;
- Introduction - management and managers, the development of management ideas
- Understanding and adapting to competitive environments
- Corporate responsibility and ethics
- Organisational design & management for results.
- Planning and decision making in the organisation - from strategic objectives to operational techniques
- Operations in context - understanding the role of the operations manager.
- Customer and supplier relationships - customer expectations and satisfaction, quality , managing supply relationships
- Product and service delivery - processes, capacity and people
- Systems and information - the influence of technology, understanding the impact and implications of information systems.
- Measuring and improving organisational performance - approaches and methods for linking operational decisions to business performance and strategy.
- The management of organisational change.
Module Texts
Naylor J. (1999). Management. FT Pitman. ISBN 0-273-62532-2
Johnston R & Clark G. (2001). Service Operations Management. FT Prentice Hall. ISBN 0-273-63922-6
Supplementary Texts;
Handy C. (1999). Understanding Organisations. Penguin Books. ISBN 0-14-015603-8
Slack et al. (2001). Operations Management. FT prentice Hall (3rd edition). ISBN 0-273-64657-5
Johnston R & Clark G. (2001). Service Operations Management. FT Prentice Hall. ISBN 0-273-63922-6
Supplementary Texts;
Handy C. (1999). Understanding Organisations. Penguin Books. ISBN 0-14-015603-8
Slack et al. (2001). Operations Management. FT prentice Hall (3rd edition). ISBN 0-273-64657-5
Module Resources
Business Library for texts and journals
Electronic journals via University website
Internet access for company and institutional information
PC with Office software
Regular reading of the quality business press will also help in your study of this module.
Electronic journals via University website
Internet access for company and institutional information
PC with Office software
Regular reading of the quality business press will also help in your study of this module.
Module Learning Strategies
The learning strategy for the part-time on campus and corporate module requires students to commit 150 learning hours (including assessment) of this there will be 36 hours of class support and 114 hours of independent and self directed study.
There will be a series of sessions exploring the indicative content of the module and the recommended supporting reading material. A multi-discipline team of staff will deliver the sessions. The sessions will support learners by a variety of means which will include lectures, discussions, and analysis of case-studies or articles. Student presentations and group activities may also be utilised. Students will be encouraged to relate the academic content to contemporary business and organisational events.
There will be a series of sessions exploring the indicative content of the module and the recommended supporting reading material. A multi-discipline team of staff will deliver the sessions. The sessions will support learners by a variety of means which will include lectures, discussions, and analysis of case-studies or articles. Student presentations and group activities may also be utilised. Students will be encouraged to relate the academic content to contemporary business and organisational events.